Ethan Alcott

As a lead food service worker expertly manages a team of five, ensuring seamless coordination and high performance in a dynamic environment. Skilled in crafting espresso and specialty tea drinks, consistently delivering quality beverages to customers. In addition to daily operations, oversees inventory management, meticulously tracks supplies, and makes strategic weekly orders to maintain optimal stock levels while minimizing waste. Their leadership and organizational skills contribute significantly to the efficient running of the shop, enhancing both customer satisfaction and operational sustainability.

Serves as the Head of Brand, overseeing key aspects of the business to ensure its success. Responsibilities include managing inventory, driving sales initiatives, coordinating events, and leading social media marketing efforts. Plays a pivotal role in the intake processes for new custom customer orders. Takes an active approach by being involved in the production process and contributes to the brand's innovation by developing new designs to enhance its market presence.

In the role of an Embroidery Operator at University Tees, proficiency was exhibited in operating embroidery machines and efficiently addressing technical issues. Responsibilities encompassed the swift and precise hooping of apparel, as well as ensuring the creation of clean and visually appealing designs. Attention to detail and adept problem-solving skills played a key role in maintaining the seamless operation of the embroidery process, resulting in the production of high-quality embroidered merchandise. Assisted in the ink management department as well, taking inventory, and mixing inks when needed for screen printing.

In the role of Shift Lead at Nature’s Oasis, daily operations of the bustling establishment were adeptly managed. Proficiency in troubleshooting issues on the POS system ensured seamless transactions and customer satisfaction. With a team of approximately 10 under supervision, effectively managing their daily tasks fostered a cohesive and productive work environment. Responsibilities extended to brewing delicious lattes, preparing lunch meals, overseeing cash management, and meticulously tracking register sales. Additionally, a key role was played in managing inventory for the convenience side of the store, demonstrating a comprehensive approach to store operations and customer service.

In the role of Shift Lead at Philz Coffee, adept problem-solving skills were demonstrated in efficiently troubleshooting issues on both the POS and online ordering systems. Within a dynamic environment, effective management and coordination of daily tasks for a team of approximately 15 individuals ensured a seamless operation. Proficiency in brewing handcrafted specialty coffees and excellence in financial responsibilities, including overseeing cash management and meticulously tracking register sales, were also notable aspects of the position.