Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ethan Allred

Texas City,TX

Summary

Highly motivated individual with a strong work ethic and excellent communication skills. Currently seeking to advance my career by enhancing my technical skills and knowledge through hospital operations, via maintenance and repair.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Marketing Assistant Store Manager

Discount Tire
11.2020 - Current
  • Management of opening and closing procedures by applying recommended changes for efficiency of daily activities
  • Ability to multi-task in a deadline driven environment
  • Provide support for marketing purposes with attention to detail and organization
  • Execute marketing strategies
  • Inspect maintenance/service bay to identify and ensure resolve of issues impacting operations
  • Respond to customer concerns, working with manager to significantly raise customer satisfaction ratings
  • Analyze customer feedback and implement strategies to improve customer experience
  • Strong written and verbal communication skills



Service Coordinator

Discount Tire
04.2019 - 11.2020
  • Communicated with clients and service providers to provide updates on work progress.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Coordinated and monitored service activities to confirm work met all requirements.
  • Managed and coordinated service teams to achieve successful completion of service projects.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Outgoing personality with strong interpersonal and social abilities
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Instructed all new employees on proper work practices and adherence to all company safety policies and procedures

Service Technician

Discount Tire
03.2018 - 04.2019
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.

Education

High School Diploma -

Texas Virtual Academy of Hallsville
Hallsville, TX
05.2020

Skills

  • Inventory Tracking and Management
  • Team-Building Exercises
  • Content Workflow
  • Staff Supervision
  • Stock Management
  • New Hire Training
  • Customer Service Management
  • Verbal and Written Communication
  • Attention to Detail
  • Customer Service
  • Sales and Marketing
  • Store Opening and Closing

Certification

  • DTC Safety Preparedness Certification
  • RTI Certification
  • WAMV Certification
  • ITA Certification
  • RTA Certification
  • DTC Site Specific Certification
  • Annual OSHA Certification (2018-2023)

Timeline

Marketing Assistant Store Manager

Discount Tire
11.2020 - Current

Service Coordinator

Discount Tire
04.2019 - 11.2020

Service Technician

Discount Tire
03.2018 - 04.2019

High School Diploma -

Texas Virtual Academy of Hallsville

Similar Profiles

CREATE PROFILE
Ethan Allred