Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Research Intern
Woods Hole Oceanographic Institute
Woods Hole, MA
06.2024 - 08.2024
Collaborated with other interns to ensure efficient completion of research tasks.
Created detailed reports summarizing the findings from various research studies.
Prepared presentations outlining research results for senior management team members.
Carried out experiments under supervision, developing skills and techniques to operate independently.
Key Holder
Hollister Co.
Dartmouth, USA
07.2020 - 12.2023
Processed sales, returns, and exchanges quickly and accurately
Trained employees to capitalize on sales and service opportunities with proactive approaches
Offered feedback to senior management on strategies for increasing sales, expanding markets, and promoting business
Minimized store losses by training team members on how to spot and prevent theft
Resolved escalated customer service issues or concerns
Education
Some College (No Degree) - Life Sciences
Bristol Community College
Fall River, MA
High School -
Durfee High School
Fall River, MA
Skills
Strong verbal and written communication skills
Open-minded
Friendly, Positive Attitude
Multitasking and Organization
Flexible Schedule
Languages
Portuguese
Limited
Timeline
Research Intern
Woods Hole Oceanographic Institute
06.2024 - 08.2024
Key Holder
Hollister Co.
07.2020 - 12.2023
Some College (No Degree) - Life Sciences
Bristol Community College
High School -
Durfee High School
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