Ethan A Munoz
CANYON LAKE,CA
Summary
10 years of experience working in a fast paced, team orientated, quality control customer service, sales, and medical industry. Ability to adapt in changing working environments with experience in WMS, inventory management, detail oriented work, sales focused, and customer accounts.
Currently around 2 surgeons developing my skills such as project management, patient hospitality, marketing to local referring doctors and having a great bedside manor in the Operating Rooms. As well as performance oriented in hitting goals with an expertise in maintaining professional relationships. Hardworking and competent professional with extensive knowledge in clinical laboratory operations. Punctual and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team.
Overview
11
11
years of professional experience
Work History
Digital Lab Technician and Full Arch Surgery Marketing
INNOVATIVE IMPLANT AND ORAL SURGERY
Temecula, CA
01.2023 - Current
- I am currently working for 2 oral maxillofacial surgeons as their in house digital lab technician and Full Arch Surgery Marketing
- My current roles are to manage the designs for oral implant surgeries and cosmetic designing
- I am currently X ray Certified and this requires using CT scans combined with STL (stereolithography) files on a CAD/CAM program
- Additionally, I deliver instruments and parts to local Doctor's office, review protocols, and accessory implant installation
- As for Full Arch Marketing we host an event called our 'Lunch and Learn' with our referring doctors to make them comfortable in our All-On-X procedures and guide them through the procedure from pre op to post op for their patients
- I believe delivering products, knowledge, and knowing the culture in a sense helps provide an advantage and comfortability when doing it in other aspects.
Warehouse Operator and Sales Representative
FERGUSON SALES
Perris/Temecula, CA
01.2017 - 01.2023
- As a floater in Department 241, my 3+ years at Ferguson has provided me many opportunities to learn the logistics of the company
- My duties included: Receiving, putaway, picking, and processing of orders for multiple accounts
- Order processing required the use of variance forklift equipment, RF / Voice devices, Packsize equipment, and WMS
- Managed Vast -Task procedures to SOP requirements, ensure orders processed in a timely manner to meet customer timelines, and ensure performance is met weekly
- As I got a promotion I moved locations to Temecula Ferguson as a sales representative/inside sales
- My position entails creating and maintaining relationships with customers and their accounts, contacting vendors, sourcing for product, and keeping up with emails daily
- I have obtained knowledge of products and helped create solutions for customers who are in the plumbing industry
- I also work with vendors to help sales and create a higher product output
- I am proficient in creating orders on Trilogy, keeping an eye on my order management log (OML), and creating PO's and direct orders for clientele
- I am also proficient in Outlook, Microsoft Word, Teams, and Excel
Dental Technician
GLIDEWELL DENTAL CERAMICS
Riverside, CA
01.2016 - 01.2017
- As a dental technician, my duties included: receiving molds and creating a highly accurate and detailed model for veneers, implants, or retainers
- Learning new SOP procedures for updated proprietary equipment
- Maintained a sanitary environment by steam cleaning molds to eliminate the risk of blood borne pathogens
- Kept a clean workspace to reduce the risk of accidents or injuries
- Assisted in the design of crowns, bridges, veneers, and other types of restorations.
- Fabricated dentures, partials, and other dental prosthetics from impressions taken by the dentist.
Sales Lot Attendant
MAZDA AND SUBARU
Temecula, CA
01.2014 - 01.2016
- As a sales lot attendant, my duties included: opening the showroom, transport new cars from other dealerships, greet guests upon arrival and initiate small conversation to better direct customers to the correct department, take inventory for incoming vehicles and input them into our system, delivery of vehicle with paperwork to customer as well as answering any questions that they may have with the vehicle
Education
High School Diploma -
Temescal Canyon High School
Lake Elsinore, CA01.2013
Some College (No Degree) - business management, accounting, marketing
Mt. San Jacinto College
Menifee, CASkills
- Great communicator
- Team player
- Attention to detail
- Organization
- Simultaneous Task Management
- Time management
- Good judgment
- Emotional Intelligence
- Performance-Driven Sales Approach
- Problem solver
- Sales meetings
- Product knowledge
- Working in a professional manor
- Collaborating with Surgeons
- Business Ownership
- Sales Meetings
- Product Training
- HIPAA compliant
Hobbies and Interests
- Golf, Golfing for about 15 years, both for fun and competitively. Participated in charitable events such as Adventist Health White Memorial Medical Center's annual golf tournament for the past 7 years.
- Clothing Brand, Created my own clothing brand and LLC to stay in the world of golf.
Timeline
Digital Lab Technician and Full Arch Surgery Marketing
INNOVATIVE IMPLANT AND ORAL SURGERY
01.2023 - Current
Warehouse Operator and Sales Representative
FERGUSON SALES
01.2017 - 01.2023
Dental Technician
GLIDEWELL DENTAL CERAMICS
01.2016 - 01.2017
Sales Lot Attendant
MAZDA AND SUBARU
01.2014 - 01.2016
High School Diploma -
Temescal Canyon High School
Some College (No Degree) - business management, accounting, marketing
Mt. San Jacinto College