Server Assistant
Longhorn Steakhouse
San Antonio, TX
07.2024 - Current
- Greeted guests and answered any questions they had about the menu.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Checked in with customers throughout their meal to ensure satisfaction.
- Resolved customer complaints swiftly and professionally when needed.
- Restocked bar items such as napkins, straws, cups and glassware as necessary.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Followed health code standards while handling food and beverage items.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Ensured that all utensils were sanitized properly before use.
- Responded promptly to requests from servers or other staff members.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Recorded accurate inventory counts of beverages, condiments and other supplies.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Delivered exceptional customer service through friendly interactions with guests.
- Carried food orders to specific restaurant tables and served guests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Set up tables and chairs for parties and large groups.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Provided exceptional service to high volume of daily customers.
