Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Archer

Hemet,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

DPS Bike Patrol Officer

Pechanga Resort Casino
01.2018 - Current
  • Protect the tribe and its assets, including the guests of the casino and resort.
  • Utilized clear communication and interpersonal skills to build relationships with guests and patrons.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Responded to emergency calls to provide assistance to guests and patrons in need.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Uphold company policies among it's guests and team members alike.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Monitored criminal activity in community to identify suspicious activity.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid if needed.
  • Handled vehicle citations and team member citation paperwork.
  • Trained other officers in patrol function and duties.

DPS Officer

Pechanga Resort Casino
11.2016 - 01.2018
  • Protected the tribe and its assets.
  • Wrote detailed narrative reports for use in investigations.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
  • Reported safety and fire hazards observed on routine patrols and during inspections.
  • Addressed public questions, complaints and requests and provided necessary assistance.
  • Coordinated operations with other emergency service groups.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Utilized clear communication and interpersonal skills to build relationships with guests and patrons.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Responded to emergency calls to provide assistance to guests and patrons in need.
  • Monitored crowded public areas and events to mitigate risk and promote safety.

Ranch Hand

Waldon West Ranch
01.2015 - 11.2016
  • Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
  • Performed repairs and preventive maintenance on equipment and property.
  • Maintained equipment and ranch structures.
  • Cared for about 250 animals by feeding, watering, vaccinating and assisting with birthing.
  • Repaired equipment and animal living spaces.
  • Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
  • Maintained safety when using equipment and tools by following established precautions.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
  • Exercised appropriate safety and environmental protocols when cleaning and maintaining ponds and tanks.

Store Manager

Almond Vape
02.2014 - 01.2015
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised guests at front counter, answering questions regarding products.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Delivery Driver

Papa Johns Pizzeria
09.2013 - 04.2014
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Education

High School Diploma -

Paloma Valley High School
Menifee, CA

Skills

  • Motor Vehicle Operation
  • Inspecting Properties
  • Safety and Risk Assessments
  • Safety Procedures
  • Protecting People and Property
  • Crowd Control
  • Property Patrol
  • Suspicious Activity Monitoring
  • Emergency Situations

Timeline

DPS Bike Patrol Officer

Pechanga Resort Casino
01.2018 - Current

DPS Officer

Pechanga Resort Casino
11.2016 - 01.2018

Ranch Hand

Waldon West Ranch
01.2015 - 11.2016

Store Manager

Almond Vape
02.2014 - 01.2015

Delivery Driver

Papa Johns Pizzeria
09.2013 - 04.2014

High School Diploma -

Paloma Valley High School

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Ethan Archer