ETHAN BENEDICT SABRINE
Davao City,Philippines
Summary
Customer-focused professional with strong communication skills, proven success in fast-paced environments. Empathetic and efficient.
Professional with high standards, ready to excel in virtual support roles. Strong background in administrative tasks, project management, and client communication. Known for teamwork, adaptability, and delivering results. Skilled in scheduling, email management, and data entry. Employers value reliability, flexibility, and results-driven approach.
Overview
2025
2025
years of professional experience
Work History
Email Management
Catwalk Bar and Restaurant
- Increased operational efficiency with proactive administrative support, including document preparation, email management, and expense report processing.
- Reduced time spent on administrative tasks through efficient use of office tools like email management software or appointment scheduling applications.
- Streamlined client communication by developing and implementing efficient email management system, significantly reducing response times.
- Reduced response times by effectively utilizing email management tools and resources.
Scheduler
Catwalk Bar and Restaurant
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Appointment Setter
World Palace Hotel and KTV Bar
01.2024 - 08.2024
- Set appointments with salespeople and potential customers.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Answered phone calls and answered questions from potential customers.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Screened potential customers to determine interest and requirements for products and services of company.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a high level of knowledge about company products and services, enabling effective communication with potential clients during cold calls.
Personal Driver
World Palace Hotel & KTV
11.2021 - 10.2023
- Company Overview: A family-owned business
- Located in Ecoland, Davao City, we offer Sanitised Stays with free Wi-Fi and parking
- Close to attractions and dining, don't miss the Davao Crocodile Park
- Our 3-star property features an on-site restaurant for an indulgent stay
- Safe and Reliable Transportation: Successfully provided safe and reliable transportation services to clients, ensuring punctuality and adherence to all traffic rules and regulations
- Route Planning and Navigation: Proficient in route planning and navigation, utilizing GPS technology and local knowledge to efficiently reach destinations, minimizing travel time
- Vehicle Maintenance: Demonstrated a commitment to vehicle maintenance, routinely inspecting and maintaining the vehicle to ensure it operates in optimal condition
- Emergency Response Preparedness: Trained in emergency response protocols, including first aid and basic vehicle troubleshooting, to ensure client safety in unexpected situations
- Zero Accident Record: Maintained a spotless record of zero accidents or incidents throughout the entirety of my career as a personal driver, prioritizing safety above all else
- A family-owned business
- Located in Ecoland, Davao City, we offer Sanitised Stays with free Wi-Fi and parking
- Close to attractions and dining, don't miss the Davao Crocodile Park
- Our 3-star property features an on-site restaurant for an indulgent stay
Social Media Manager
Catwalk Bar and Restaurant
02.2018 - 04.2023
- Company Overview: A family-owned business
- Catwalk Bar and Restaurant has taken our city by storm- with our unique facets in entertainment and cuisine
- With VIP rooms waiting around every corner of the vicinity, customers are welcome to feel comfortable on their own
- Creative Social Media Campaign: Highlight a creative social media campaign you managed, showcasing the campaign's objectives, strategies, and its impact with visual aids
- Content Sample - Engaging Visual Content: Showcase a visually appealing content piece, such as an infographic or video, and explain its impact
- Follower Growth & Engagement: Increased Instagram followers by 40% and engagement rates by 25% in six months
- Cost Reduction & Performance: Reduced Facebook ad costs by 15% while increasing click-through rates by 10%
- A family-owned business
- Catwalk Bar and Restaurant has taken our city by storm- with our unique facets in entertainment and cuisine
- With VIP rooms waiting around every corner of the vicinity, customers are welcome to feel comfortable on their own
Education
Elementary School -
Tacunan Elementary School
03.2016
Senior High School Diploma -
Tacunan National High School
03.2023
High School Diploma -
Holy Cross of Mintal
03.2020
Skills
- Email management
- Line list management
- Clinical trial management system
- SAP change management
- Strong time management
- Tax planning and management
- Email signature management
Organisational Experience
Center, Basketball Varsity, Davao City, Philippines, 06/01/16, 03/31/23, Tournament MVP: Named the Most Valuable Player in an inter-school basketball tournament, highlighting exceptional skills and contributions to the team's success., Championship Win: Played a key role in the team's victory, securing the championship title in a competitive inter-school basketball tournament., All-Tournament Team Selection: Recognized as a member of the All-Tournament Team, showcasing outstanding performance and contributions in multiple inter-school basketball competitions.
Timeline
Appointment Setter
World Palace Hotel and KTV Bar
01.2024 - 08.2024
Personal Driver
World Palace Hotel & KTV
11.2021 - 10.2023
Social Media Manager
Catwalk Bar and Restaurant
02.2018 - 04.2023
Senior High School Diploma -
Tacunan National High School
High School Diploma -
Holy Cross of Mintal
Email Management
Catwalk Bar and Restaurant
Scheduler
Catwalk Bar and Restaurant
Elementary School -
Tacunan Elementary School
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