Ethan Blair
Ashland,OR
Summary
Professional industry leader with expertise in daily operations, customer service, and inventory management. Proven ability to drive results through effective team collaboration and adaptability to changing requirements. Skilled in training staff, optimizing workflows, and maintaining high standards of product quality and consistency. Known for reliability and focus on achieving business goals.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Personal Lines Account Manager
Hart Insurance Agency
Grants Pass, OR
03.2026 - 08.2026
- Managed personal lines insurance accounts, ensuring compliance with insurance regulations and minimizing risk exposure.
- Developed tailored insurance solutions based on clients' needs and risk assessments.
- Assisted clients with policy changes, making accurate adjustments to align policies with their evolving needs.
Coffee Manager
Albertsons
Ashland, OR
09.2023 - 08.2026
- Enhanced staff capabilities through targeted coffee preparation and customer service training.
- Analyzed sales trends to inform strategic inventory decisions and improve stock efficiency.
- Ensured alignment with company ethics via consistent communication and guidance.
- Served 3000 customers weekly, maintaining high service standards.
Line Worker
Wendy’s
Ashland, OR
11.2021 - 06.2023
- Ensured quality by effectively operating food preparation equipment for optimal results.
- Maintained cleanliness and organization of workstations throughout every shift.
- Managed daily customer interactions, serving 2000 customers weekly, ensuring peak satisfaction and performance.
MET Department Associate
The Home Depot
Portland, OR
06.2021 - 09.2022
- Trained new associates on efficient merchandise handling and company ethics.
- Ensured accurate weekly pricing updates for general merchandise.
- Enhanced customer satisfaction by 10% through improved store experience.
Education
PHR Certification - Human Resources Management
Society For Human Resource Management (SHRM)
Alexandria, VA01-2027
Bachelor of Science - Digital Cinema Major
Southern Oregon University
Ashland, OR06-2024
High School Diploma -
David Douglas High School
Portland, OR06-2020
Skills
- Scheduling
- Health and safety regulations
- Customer experience management
- Sales tracking
- Cost Monitoring
- Hiring and training employees
- Relationship building
- Calm and pleasant demeanor
- Critical thinking
- Adaptability and flexibility
Accomplishments
- Trained an incoming Starbucks manager, seeing a 10-15% increase in quarterly projections.
- Collaborated with District Managers to achieve a 20% increase in food sales.
- Maintained positive customer experience during an increase of 1000-3000 customers weekly.
- Saw a steady 60% QTD increase in sales through effective scheduling and quality control.
Certification
- Personal Lines License, Oregon - 2026-Current
- Licensed Store Leader, Starbucks - 2024-2026
- Certified Barista Trainer, Starbucks - 2023-2026
Timeline
Personal Lines Account Manager
Hart Insurance Agency
03.2026 - 08.2026
Coffee Manager
Albertsons
09.2023 - 08.2026
Line Worker
Wendy’s
11.2021 - 06.2023
MET Department Associate
The Home Depot
06.2021 - 09.2022
PHR Certification - Human Resources Management
Society For Human Resource Management (SHRM)
Bachelor of Science - Digital Cinema Major
Southern Oregon University
High School Diploma -
David Douglas High School