Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ethan Boman

Isanti,MN

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Crew Member

Dairy Queen Grill & Chill
Isanti, MN
11.2023 - 05.2024
  • Served food quickly for positive guest experiences.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Assisted management with inventory control and stock ordering.
  • Upheld high standards of productivity and quality in operations.
  • Took orders from patrons and input selections into store computer system.
  • Presented orders to guests within anticipated service times.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by quickly completing assigned tasks.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Packed fast food products in approved containers, cups and bags.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Wiped down tables and equipment, swept and refilled stock.
  • Organized and restocked supplies to support operations and team productivity.
  • Assisted patrons in making menu selections.
  • Stocked shelves and cases with new or transferred items.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Tailored orders to address customer allergies and gluten concerns.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Assembled and served meals according to specific guest requirements.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Scrubbed and polished counters to remove debris and food.

Crew Member

McDonald's
Isanti, MN
07.2023 - 10.2023
  • Served food quickly for positive guest experiences.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Upheld high standards of productivity and quality in operations.
  • Took orders from patrons and input selections into store computer system.
  • Presented orders to guests within anticipated service times.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by quickly completing assigned tasks.
  • Packed fast food products in approved containers, cups and bags.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Organized and restocked supplies to support operations and team productivity.
  • Stocked shelves and cases with new or transferred items.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Cash Handler/Customer Service

Fire Works Stand
Multiple Locations, MN
  • Provided receipts to customers.
  • Avoided discrepancies by accounting for funds and items.
  • Calculated and counted change quickly.
  • Handled money according to company policy.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.

Education

Cambridge/Isanti High School
Cambridge, MN

Skills

  • Merchandise Restocking
  • Customer Service
  • Payment Collection
  • Order coordination
  • Cash Handling
  • Positive and professional
  • Customer Satisfaction
  • Customer inquiries
  • Cash Management
  • POS System Operation

References

References available upon request.

Timeline

Crew Member

Dairy Queen Grill & Chill
11.2023 - 05.2024

Crew Member

McDonald's
07.2023 - 10.2023

Cash Handler/Customer Service

Fire Works Stand

Cambridge/Isanti High School

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Ethan Boman