Summary
Overview
Work History
Education
Skills
Certification
Section name
Timeline
Generic

Ethan Bravo

Fort Myers,FL

Summary

Outgoing Server Assistant with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.


Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server Assistant

CARRABBAS ITALIAN GRILL
10.2023 - Current
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Greeted customers warmly to provide exceptional customer service.

Shift Supervisor

STARBUCKS COFFEE COMPANY
06.2019 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Applied security, safety and loss prevention strategies during shifts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Delivered successful training to more than 5 employees during tenure, educating on successful work processes and productivity strategies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Education

High School Diploma -

Cypress Lake High School
Fort Myers, FL
06.2021

Skills

  • Service Prioritization
  • Menu Memorization
  • Food Station Setup
  • Kitchen Communication
  • Safe Food Handling
  • Food Running
  • Station Preparation
  • Basic Math
  • Beverage Preparation

Certification

  • Licensed Food Handling - 2021-2025
  • Barista Training - 2019 Current

Section name

In my free time I draw a lot of photo realism pictures, I enjoy doing that most because of its attention to detail.

Timeline

Server Assistant

CARRABBAS ITALIAN GRILL
10.2023 - Current

Shift Supervisor

STARBUCKS COFFEE COMPANY
06.2019 - Current

High School Diploma -

Cypress Lake High School

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Ethan Bravo