Ethan Brunson
American Fork
Summary
Equipped with strong problem-solving abilities, eager for the opportunity to gain additional experience in the networking or cybersecurity fields, and has excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
IT Department
Horrocks Engineering
06.2021 - Current
- I work in the Horrocks Engineering IT Department as part of their employee helpdesk. I am also working within the purchasing department with license management, employee keycard management, and determining computer specs for replacement computers.
- Imaged/Built over 200+ new employee computers each year
- Image/Built around 250+ Replacement computers each year
- 170 Helpdesk tickets completed July-October
- Help manage over 50 different Softwares and assigning employee licensing
- Image Deployments with SmartDeploy by utilizing Hyper-V Manager
- Troubleshoot and fix hardware and software issues across the company
4 Life Research
04.2020 - 05.2021
- Busy warehouse work environment packing and prepping orders for outbound shipping to locations around the world including Russia and South America. All orders follow strict and accurate documentation in order to pass through customs.
- Strict documentation for international shipping
- Prepped large multi-pallet orders of 10-30 pallets each week
- Managed and trained new employees
Education
Bachelor's degree - Information Technology
Utah Valley University
05.2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Critical thinking
- Excellent communication
Timeline
IT Department
Horrocks Engineering
06.2021 - Current
4 Life Research
04.2020 - 05.2021
Bachelor's degree - Information Technology
Utah Valley University