Ethan Burns
Lawrence
Summary
Customer service and sales professional prepared to drive impactful results. Proven ability to foster strong client relationships, resolve issues efficiently, and adapt to evolving needs. Skilled in communication, problem-solving, and teamwork, ensuring reliable collaboration and goal achievement.
Overview
3
3
years of professional experience
Work History
Setter
Blue Raven Solar
04.2024 - 10.2024
- Expanded product reach by identifying new neighborhoods and territories for door-to-door sales campaigns.
- Maintained knowledge of industry trends and competitor offerings, positioning our products as superior choices for customers'' needs.
- Collaborated closely with management to implement new sales strategies, resulting in higher conversion rates from prospecting efforts.
Go-Kart Employee
West Ridge Lanes
02.2022 - 08.2023
- Worked on Go-Karts and maintained them mechanically.
- Ran races on a consistent daily basis while also helping with front desk tasks/needs.
- Cleaned bathrooms/arcade when necessary.
- Developed connections/relationships with customers so they feel welcomed.
Crew Team Member
Club Carwash
09.2022 - 06.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Busser
Texas Roadhouse
05.2021 - 02.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Education
Bachelor of Science - Sports Management
University of Kansas
Lawrence, KS05.2027
High School Diploma -
Seaman High School
Topeka, KS05.2023
K-8 - N/A
Mater Dei
05.2019
Skills
- Leadership qualities
- Customer service
- Objection handling
- Confidence building
- Building rapport
- Team collaboration
Timeline
Setter
Blue Raven Solar
04.2024 - 10.2024
Crew Team Member
Club Carwash
09.2022 - 06.2023
Go-Kart Employee
West Ridge Lanes
02.2022 - 08.2023
Busser
Texas Roadhouse
05.2021 - 02.2022
Bachelor of Science - Sports Management
University of Kansas
High School Diploma -
Seaman High School
K-8 - N/A
Mater Dei
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