Food and Beverage Manager with expertise in budget management and staff development. Achieved operational efficiency improvements and cost reductions while cultivating a motivated team. Proficient in financial administration, consistently delivering exceptional guest experiences and enhancing team performance.
Overview
16
16
years of professional experience
Work History
Food and Beverage Multi Outlet Manager
Hollywood Greektown Casino
Detroit, Michigan
10.2023 - Current
Analyzed financial data to pinpoint improvement opportunities for business unit success.
Managed cost control measures, ensuring adherence to budget guidelines.
Resolved customer complaints to foster positive relationships with guests.
Assisted in hiring processes to strengthen team capabilities.
Developed strategies that enhanced team performance and operational processes.
Provided support and guidance to front-of-house staff during peak periods.
Oversaw daily operations, including inventory management, staff scheduling, and customer service.
General Manager
Iconic Collection
Detroit , MI
04.2022 - 10.2023
Operated multiple seasonal locations, including Arctic Zone and Cadillac Lodge during winter and Brisa Bar in summer.
Motivated team members to collaborate effectively and meet performance targets.
Managed cash intake with precision and prepared daily bank deposits.
Ordered new inventory and ensured proper restocking procedures for operational efficiency.
Updated computer systems with pricing and specials for accurate recordkeeping.
Executed comprehensive opening, closing, and shift change procedures to uphold operational standards.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
General Manager
Dooley's Tavern
Roseville, Michigan
04.2020 - 04.2022
Oversaw daily operations to ensure efficiency and compliance with company standards.
Managed inventory levels and implemented corrective actions to reduce long-term costs.
Developed employee handbook, job descriptions, and workflow plans to establish operational structure.
Trained employees on company policies and procedures for consistent execution.
Maintained marketing strategy to enhance brand visibility and customer engagement.
Handled hiring and scheduling processes for all positions to optimize workforce allocation.
Analyzed financial statements and prepared budgets to support strategic decision-making.
Performed administrative tasks including payroll processing and accounts receivable management.
Assistant General Manager/General Manager
Buffalo Wild Wings
Farmington Hills/Saint Clair Shores, Michigan
01.2014 - 03.2020
Managed daily operations of high-volume restaurant generating $3 million in annual revenue, achieving financial goals.
Enhanced operational efficiency through strategic staffing, training, and employee retention initiatives.
Led a team of over 30 employees per shift, fostering a motivated and productive environment.
Ranked among top kitchens for food quality, cleanliness, and adherence to operational standards.
Reduced food, liquor, and labor costs while driving increased sales and profitability.
Ensured compliance with all regulatory requirements and inspection standards, maintaining company reputation.
Promoted company culture and values through passionate leadership and knowledge sharing.
Consistently met operating goals while optimizing resource allocation across all functions.
Manager
Buffalo Wild Wings
Mt. Clemens/Saint Clair Shores, MI
08.2009 - 01.2014
Oversaw daily restaurant operations, prioritizing bar and kitchen efficiency for maximum productivity.
Executed weekly inventory assessments for beer, liquor, and food to align with delivery schedules.
Managed inventory control through effective purchasing, receiving, and storage practices.
Recruited and trained over 75 employees for successful new store launch.
Created employee schedules to ensure optimal customer service delivery.