Ethan Carr
Kansas City,MO
Summary
Assistant Department Head with a proven track record at Hy-Vee Grocery, excelling in customer service and work planning. Spearheaded sales promotions, achieving department goals through innovative team leadership and operational analysis. Skilled in product restocking and problem-solving, significantly enhancing store efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Assistant Meat Department Manager
Hy-Vee Grocery
01.2020 - Current
- Created and executed sales promotions in partnership with store management.
- Established department performance goals and empowered associates to meet or exceed targets through teamwork.
- Informed customers of specials and offered product samples to help customers discover new items.
- Developed adequate scheduling to manage customer volume.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Seafood Department Manager
Hy-Vee Grocery
05.2018 - 01.2020
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Managed daily work schedules for seafood staff.
- Created clean and inviting appearance for fresh seafood cases to encourage sales.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Provided detailed information to customers about available seafood products and self-service items.
- Wrapped, weighed, labeled and priced cuts of seafood.
- Developed detailed plans based on broad guidance and direction.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Meat Clerk
Hy-Vee Grocery
01.2014 - 05.2018
- Cut meats to customer specifications and answered questions about specialty products.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures..
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
Courtesy Clerk
Hy-Vee
06.2012 - 01.2014
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Handled shelf restocks and merchandised front lane areas to drive sales.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
Education
Some College (No Degree) - Cybersecurity
Metropolitan Community College - Kansas City
Kansas City, MOSome College (No Degree) - Computer Science
University of Missouri - Columbia
Columbia, MOSkills
- Customer Service
- Work Planning and Organization
- Product restocking
- Order Management
- Order Processing
- Problem-Solving
Timeline
Assistant Meat Department Manager
Hy-Vee Grocery
01.2020 - Current
Seafood Department Manager
Hy-Vee Grocery
05.2018 - 01.2020
Meat Clerk
Hy-Vee Grocery
01.2014 - 05.2018
Courtesy Clerk
Hy-Vee
06.2012 - 01.2014
Some College (No Degree) - Cybersecurity
Metropolitan Community College - Kansas City
Some College (No Degree) - Computer Science
University of Missouri - Columbia
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