Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ethan Casarez

San Antonio,TX

Summary

Detail-oriented and proactive administrative professional with 9+ years of experience in education support, customer service, and operations coordination. Skilled in maintaining confidential records, managing schedules, and facilitating effective communication between staff, families, and community partners. Currently pursuing a Bachelor of Science in Human Resource Development, with strong interest in employee relations, training, and organizational support. Recognized for adaptability, collaboration, and a commitment to building positive and well-structured workplace environments.

Goal-oriented offering support to students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Teacher’s Assistant

Sunshine Cottage School for Deaf Children
01.2021 - Current
  • Provide operational and administrative support for teachers and school leadership.
  • Coordinate CST meetings and assist with scheduling, communications, and recordkeeping.
  • Maintain confidential student data and ensure compliance with FERPA requirements.
  • Support organizational safety processes including student drop-off/pick-up operations.
  • Collaborate with staff, families, and external partners to facilitate events and activities.
  • Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.

Lead Support Associate / Retail Worker

Big Lots
01.2014 - 01.2019
  • Supervised daily store operations and supported management with staff coordination.
  • Trained and onboarded new employees, reinforcing policies and procedures.
  • Delivered high-quality customer service, addressing concerns and resolving conflicts.
  • Maintained accurate inventory, product displays, and processed transactions.

Cashier

SeaWorld San Antonio
01.2014 - 01.2014
  • Delivered front-line guest services in a high-volume environment.
  • Managed financial transactions, ticketing, and merchandise sales.
  • Supported park promotions and special events while ensuring guest satisfaction.

Education

Bachelor of Science - Human Resource Development

Texas Tech University
Lubbock, TX
01.2025

Bachelor of Arts - Education

Northumbria University
Northumbria, United Kingdom
01.2021

Associate of Arts - Education

San Antonio College
San Antonio, TX
01.2015

Skills

  • Human Resources Development & Employee Support
  • Records Management & Confidentiality (FERPA)
  • Scheduling & Calendar Management
  • Training & Onboarding Support
  • Microsoft Office & Google Workspace
  • Data Entry & Documentation Accuracy
  • Team Collaboration & Communication
  • Event & Meeting Coordination
  • Payroll processing
  • Maintaining files
  • Scheduling
  • Employee relations
  • HR policies
  • Administrative support
  • Communication management
  • Effective planning

Certification

  • Google Workspace Essentials – 2023
  • First Aid & CPR Certified – 2025
  • FERPA Compliance Training – 2022

Timeline

Teacher’s Assistant

Sunshine Cottage School for Deaf Children
01.2021 - Current

Lead Support Associate / Retail Worker

Big Lots
01.2014 - 01.2019

Cashier

SeaWorld San Antonio
01.2014 - 01.2014

Bachelor of Science - Human Resource Development

Texas Tech University

Bachelor of Arts - Education

Northumbria University

Associate of Arts - Education

San Antonio College

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