Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Ethan Cayton

Hickory

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Personable and dedicated Customer Service Representative with extensive experience in automotive industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

11
11
years of professional experience

Work History

Produce Quality Control

MDI
03.2024 - Current
  • Upheld high standards of quality control, verifying entered data against source documents regularly.
  • Ensured consistent quality control through thorough inspection of incoming produce deliveries from suppliers.
  • Identified discrepancies in pay calculations by performing rigorous quality control checks during each pay cycle.
  • Reviewed completed projects for accuracy and consistency prior to submission or publication ensuring quality control at every stage of development.
  • Reduced product waste by closely monitoring quality control procedures during the decanting process.
  • Improved order accuracy with thorough quality control checks and clear communication with suppliers.
  • Promoted company policies regarding quality control and food safety standards throughout daily operations.
  • Collaborated with cross-functional teams to produce high-quality content within tight deadlines.
  • Maximized product quality, cost controls and safety through diligent leadership.

Lift Operator

MDI
11.2023 - 03.2024
  • Learned and enforced lift rules, policies and procedures.
  • Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
  • Performed pre-operation inspections and post-operation shutdown procedures.
  • Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
  • Communicated with other lift operators about high-risk lift riders.
  • Alerted mountain staff of any serious problems on lift.

Professional Driver

STAT INC
05.2020 - 01.2023
  • Collected hazmat loads and correctly secured load in order to uphold safety standards and reduce damage.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Verified loads against bill of lading to identify and correct discrepancies.
  • Delivered customer orders and collected payments to keep accounts current.
  • Reviewed work orders to perform freight movement and deliveries.
  • Saved fuel by leveraging GPS to identify faster routes.
  • Drove trucks to and from job sites to deliver supplies.
  • Delivered goods and services to customers on time and in excellent condition.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Secured merchandise, avoiding damage during transportation.
  • Documented daily mileage, gas and other data.
  • Documented customer service issues, expenses, mileage and other key information.

Himars Crew Member

Army
06.2017 - 03.2020
  • Implemented tactics, procedures and techniques for defense systems.
  • Monitored equipment during testing, simulations and live-fire exercises to detect operator errors or system malfunctions.
  • Trained, coached and mentored military units to improve readiness and training.
  • Engaged targets in low-light conditions by properly using night vision equipment.
  • Stored and safeguarded classified information to maintain utmost confidentiality.
  • Reviewed and updated command initiatives and directives.
  • Ordered and sorted supplies and equipment needed for unit activities.
  • Directed logistical training procedures to adhere to military regulations.
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Prepared, planned for and coordinated execution of support missions to aid deployed forces and individuals.
  • Optimized efforts for military personnel and civilian contractor teams in execution and delivery of command operations.
  • Managed and trained new recruits in combat and tactical warfare.

Assistant Manager

PepBoys
02.2018 - 12.2018
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Produced thorough, accurate and timely reports of project activities.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Recruited and trained new employees to meet job requirements.
  • Assigned work and monitored performance of project personnel.
  • Completed inventory audits to identify losses and project demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Farm Manager

Cayton's Dairy
03.2014 - 06.2017
  • Secured farm management agreements through prospecting, analysis and sales.
  • Prepared reports required by state and federal laws.
  • Conducted or supervised stock examinations to identify diseases or parasites.
  • Coordinated position requirements, schedules and production team processes.
  • Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
  • Inspected facilities and equipment for signs of disrepair, performing necessary maintenance work.
  • Directed efficient crop production to maximize resource utilization and consistently meet schedule and financial demands.
  • Inspected equipment and facilities to recommend service or repairs.
  • Monitored weather conditions and adjusted strategies accordingly to avoid losses.
  • Gathered and documented information about stock growth, production activities and environmental readings to make accurate plans and operational decisions.
  • Conducted tours of farm and facilities to provide information and promote public relations
  • Implemented action plans to meet farm-specific and company-set goals.
  • Managed ranch schedules for livestock, special events and crops.
  • Worked with owner to determine ranch needs.
  • Trained new workers on safety and ranch procedures.
  • Delegated tasks to seasonal workers and supervised completion of duties and responsibilities.
  • Constructed pens, floating stations and collector strings for sea farms.
  • Oversaw grower relationships to procure products to meet quality, price and terms.
  • Established safety procedures and took action to minimize safety incidents on farm.
  • Handled money by accurately setting up registers, balancing drawers and preparing daily deposits.
  • Planned harvest and planting schedules.
  • Collected and recorded growth, production and environmental data.
  • Set long and short-term targets and goals to drive breeding and farrowing success.
  • Negotiated with buyers for sale, storage or shipment of crops or livestock.
  • Protected environmental areas, team members and consumers from harm by closely monitoring chemical applications and production techniques.
  • Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
  • Used recognized breeding practices to direct breeding or raising of stock.

Education

High School Diploma -

Somerset Area High School
06.2018

Skills

  • Product and Service Knowledge
  • Sales Monitoring
  • Employee Coaching and Motivation
  • Administration and Reporting
  • Verbal and Written Communication
  • Documentation and Reporting
  • Performance Evaluations
  • Recruitment and Hiring
  • Work Planning and Prioritization
  • Scheduling and Coordinating
  • Onboarding and Orientation
  • Employee Development
  • Team Leadership
  • Team Building

Education and Training

other

Timeline

Produce Quality Control

MDI
03.2024 - Current

Lift Operator

MDI
11.2023 - 03.2024

Professional Driver

STAT INC
05.2020 - 01.2023

Assistant Manager

PepBoys
02.2018 - 12.2018

Himars Crew Member

Army
06.2017 - 03.2020

Farm Manager

Cayton's Dairy
03.2014 - 06.2017

High School Diploma -

Somerset Area High School

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Ethan Cayton