Ethan Chacon
Upland,CA
Summary
Dynamic Shift Leader at Afters Ice Cream with expertise in inventory management and employee training. Proven ability to enhance customer satisfaction through exceptional service and effective team collaboration. Skilled in statistical analysis and Microsoft Excel, consistently ensuring product quality and operational efficiency. Committed to fostering a positive work environment and driving sales growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Afters Ice Cream
Rancho Cucamonga, CA
09.2022 - 12.2024
- Maintained an organized work environment by delegating tasks to staff as needed.
- Assisted in training new employees on shift operations.
- Adhered to all health code regulations while preparing food items for customers.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
Cashier
El Pollo Loco
Upland, CA
03.2021 - 06.2021
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
Education
Associate of Science - Mathematics
Chaffey College
Rancho Cucamonga, CA05-2026
High School Diploma -
Upland High School
Upland, CA06-2022
Skills
- Statistical analysis
- Customer service
- Inventory management
- Employee training
- Microsoft Excel
- Flexible schedule
- Problem solving
- Team collaboration
Affiliations
- Captain of High school Hip Hop team
- Played Soccer and Basketball
- Camping, Hiking, and Snow Boarding
Certification
- Drivers License
- Food Handlers
Timeline
Shift Leader
Afters Ice Cream
09.2022 - 12.2024
Cashier
El Pollo Loco
03.2021 - 06.2021
Associate of Science - Mathematics
Chaffey College
High School Diploma -
Upland High School
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