Ethan Cheney
New Braunfels,TX
Summary
Enthusiastic and results-driven professional with diverse background in customer service, event coordination, and marketing. Proven ability to engage clients, promote products, and deliver exceptional service in fast-paced environments. Skilled in leveraging communication and leadership abilities to drive sales and enhance customer satisfaction. Adept at utilizing social media and digital platforms for brand promotion and market analysis, with hands-on experience in the music industry and event management. Seeking to apply creativity, problem-solving skills, and a customer-focused approach to a marketing and sales associate role in a dynamic organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
McAdoo's Seafood Company
09.2024 - Current
- Delivered exceptional, fine-dining service in a high-end seafood restaurant, maintaining attention to detail, professionalism, and a refined guest experience in a fast-paced, upscale environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Completed the Restaurant Launch Elevated Service training program.
CEO
Palm Creek Media
09.2024 - Current
Bartender
AdventGX
04.2024 - 08.2024
- Efficiently prepare and serve a wide range of cocktails, beers, and wines to customers in a fast-paced bar environment.
- Maintain cleanliness and organization of the bar area, including restocking supplies and keeping the bar area tidy.
- Utilize strong communication skills to effectively upsell specialty drinks and promotions to increase sales.
Server/Trainer
Gringo's Mexican Kitchen
09.2022 - 08.2024
- Demonstrated excellent knowledge of menu items and ingredients to make informed recommendations to guests.
- Collaborated effectively with kitchen staff and other servers to ensure orders were prepared and delivered correctly.
- Managed multiple tables simultaneously while maintaining a positive and professional attitude to enhance the dining experience.
- Trained new servers on menu items, the ordering system, and customer service protocols to ensure consistency in service quality.
Music Industry Internship Program
AdventGX
01.2024 - 05.2024
- Assisted in organizing and promoting music events and concerts, gaining insight into event coordination and marketing strategies in the music industry
- Conducted market research and analysis to identify new trends and opportunities in the music industry, providing valuable insights to improve the organization's competitive position
- Contributed to social media management and content creation for music-related platforms, increasing online engagement and brand visibility within the target audience
Bartender/Server
Ozona Grill and Bar
10.2019 - 03.2023
Server
Gristmill River Restaurant and Bar
05.2018 - 12.2021
Education
Bachelor's Degree - Recreation, Parks, & Tourism Sciences
Texas A&M University
College Station, TX05.2024
Minor - Music Technology
Texas A&M University
College Station, TX05-2024
Certification in Event Management - undefined
Texas A&M University
College Station, TX12.2023
Certification in Tourism Management - undefined
Texas A&M University
College Station, TX05.2023
Skills
- Attention to Detail
- Creativity
- Computer Literacy
- Customer Service
- Interpersonal Communication
- Leadership
- Problem Solving
- Teamwork
Websites
Certification
- Certification in Event Management, Texas A&M University at College Station, 08/22, 12/23
- Certification in Tourism Management, Texas A&M University at College Station, 08/22, 05/23
Timeline
Server
McAdoo's Seafood Company
09.2024 - Current
CEO
Palm Creek Media
09.2024 - Current
Bartender
AdventGX
04.2024 - 08.2024
Music Industry Internship Program
AdventGX
01.2024 - 05.2024
Server/Trainer
Gringo's Mexican Kitchen
09.2022 - 08.2024
Bartender/Server
Ozona Grill and Bar
10.2019 - 03.2023
Server
Gristmill River Restaurant and Bar
05.2018 - 12.2021
Certification in Event Management - undefined
Texas A&M University
Certification in Tourism Management - undefined
Texas A&M University
Bachelor's Degree - Recreation, Parks, & Tourism Sciences
Texas A&M University
Minor - Music Technology
Texas A&M University
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