Ethan Cheung
San Jose,California
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
1
1
year of professional experience
Work History
Volunteer for CMEA
CMEA
01.2024 - 02.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
Server for Breakfast at Santa
DHS Music Boosters
12.2022 - 12.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported needs of 20 person wait staff who attended to specific needs of countless customers daily for one restaurant with social relevancy and intentionality.
Education
Bachelor of Arts - Music Education
San Jose State Univeisty
San Jose, CA05.2027
High School Diploma -
Dublin High School
Dublin05.2023
Skills
- Answering Phones
- Computer Skills
- Event Setup
- Food Distribution
- Flexible Schedule
- Community Engagement
- Organized and Efficient
- Team Collaboration
- Professional Appearance
References
References available upon request.
Timeline
Volunteer for CMEA
CMEA
01.2024 - 02.2024
Server for Breakfast at Santa
DHS Music Boosters
12.2022 - 12.2022
Bachelor of Arts - Music Education
San Jose State Univeisty
High School Diploma -
Dublin High School
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