Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ethan Clausen

Oxford,North Carolina

Summary

Dynamic Aquatics Coordinator with a proven track record at Kerr Family YMCA, enhancing program quality and swimmer safety. Excelled in water safety expertise and team leadership, significantly improving customer satisfaction and staff performance. Skilled in emergency response and staff training, fostering an inclusive and efficient team environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Aquatics Coordinator

Kerr Family YMCA
01.2024 - Current
  • Improved aquatic program quality by conducting regular evaluations and providing constructive feedback to instructors.
  • Ensured a welcoming experience for both members and staff by providing a positive workplace environment, addressing concerns, enforcing rules, and maintaining cleanliness standards.
  • Ensured customer satisfaction by addressing concerns promptly, implementing changes as necessary to improve the overall aquatic experience.
  • Enhanced swimmer safety by implementing effective emergency response procedures and staff training.
  • Engaged with other aquatics staff across the triangle to help coordinate programs and trainings.
  • Took an active role in the YMCA's annual campaign by raising money, engaging in promotion, and supporting other staff.
  • Conducted pool operations through diligent scheduling of staff, classes, and events.
  • Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
  • Supervised aquatic staff and administered performance evaluations to communicate expectations .
  • Assisted in conducting in-service training, meetings and conferences to share ideas and plan aquatic programs.

Lifeguard/Head Lifeguard

Kerr Family YMCA
04.2017 - 01.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Helped to manage lifeguards and ensure their alertness and effectiveness as a professional team.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Observed weather and water conditions and alerted visitors to potential dangers, such as storms.

Education

Associate of Science -

Vance Granville Community College
Henderson NC
05-2022

Skills

  • Health promotion
  • First aid proficiency
  • Water safety expertise
  • Adaptive programming
  • Policy enforcement
  • Equipment management
  • Inclusive environment
  • Pool management
  • Swimming instruction
  • Certified lifeguard
  • Water quality control
  • Swim team coaching
  • Guest relations
  • Staff training
  • Emergency response
  • Teamwork and collaboration
  • Customer service
  • Team leadership

Certification

  • Certified Pool Operator (CPO) - Pool & Hot Tub Alliance.
  • Lifeguarding Certification – American Red Cross or YMCA.
  • Basic Life Support (BLS) Certification - American Heart Association.
  • First Aid Certification - American Red Cross or St John Ambulance.

Timeline

Aquatics Coordinator

Kerr Family YMCA
01.2024 - Current

Lifeguard/Head Lifeguard

Kerr Family YMCA
04.2017 - 01.2024

Associate of Science -

Vance Granville Community College

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Ethan Clausen