Ethan Cortez
Woodridge
Summary
As a highly motivated and adaptable individual with a growing academic background in environmental science, and practical experience in customer service and hands-on labor, I am seeking an opportunity to contribute meaningfully to a dynamic organization or research initiative. I aim to apply my developing knowledge of ecological systems, sustainability practices, and environmental policy to real-world challenges, while gaining valuable experience that supports both personal growth and long-term career advancement. With a strong work ethic, keen attention to detail, and a commitment to continuous learning, I am eager to collaborate with others, expand my skill set, and make a positive impact on environmental and community-focused projects.
Overview
4
4
years of professional experience
Work History
Explorer
CosMc's
Bolingbrook
12.2024 - Current
- Conducted research projects related to the environment or climate change issues.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Monitored inventory levels of supplies and restocked when necessary.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Adhered to health department regulations concerning sanitation standards.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Created promotional displays for advertising special events or promotions at the cafe.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Received and accurately processed customer payments.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Collected payments and provided accurate change.
Sales Apprentice
Discount Tire
Bolingbrook
05.2021 - 01.2025
- Followed up with existing clients regarding their satisfaction levels with our services.
- Delivered training sessions on using company systems or processes related to sales activities.
- Researched competitors' offerings in order to remain competitive in the marketplace.
- Built relationships with key decision makers within target organizations.
- Maintained accurate records of client interactions and sales progress.
- Utilized software programs to track customer information, orders, and payments.
- Responded promptly to incoming inquiries from potential customers via email or phone calls.
- Collaborated with other departments to ensure quality service delivery for clients.
Education
Associate of Science - Mechanical Engineering, 3.2GPA
College of DuPage
Glen Ellyn, IL05-2026
High School Diploma -
Downers Grove South
Downers Grove, IL05-2023
Skills
- 3D modeling
- CAD software
- Equipment maintenance
- Customer service
- Data analysis
- Team collaboration
- Problem solving
- Attention to detail
- Negotiation
- Active listening
- Interpersonal communication
- Public speaking
- Multitasking capacity
- Cultural awareness
- Detail orientation
- Goal setting
- Teamwork and collaboration
Languages
Spanish
Native/ Bilingual
German
Limited
Japanese
Professional
Tagalog
Limited
Timeline
Explorer
CosMc's
12.2024 - Current
Sales Apprentice
Discount Tire
05.2021 - 01.2025
Associate of Science - Mechanical Engineering, 3.2GPA
College of DuPage
High School Diploma -
Downers Grove South
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