Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Cortez

Summary

Admissions/Event Coordinator at ATCOT with a proven track record in client relations and process management. Efficient in the admissions processes and enhancing operational efficiency. Skilled in building rapport and fostering teamwork, resulting in improved student satisfaction and timely decision-making. Adept at problem-solving and adapting to challenges in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Admissions Coordinator

ATCOT
03.2025 - 09.2025
  • Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
  • Compiled and analyzed data to track admissions trends and make recommendations for improvements.
  • Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
  • Completed preliminary paperwork for incoming and outgoing patients.
  • Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
  • Performed document filing, bookkeeping, and faxing for busy student admissions office.
  • Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria.
  • Streamlined application review procedures to ensure timely and fair admissions decisions.

Program Direct Care Assistant

ATCOT
08.2024 - 03.2025
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Developed strong rapport with patients through attentive listening skills empathy resulting in better understanding their preferences goals.
  • Alleviated stress anxiety among family members through regular updates reassurances about the wellbeing of their loved one.
  • Utilized effective time management skills prioritize responsibilities efficiently handle multiple tasks simultaneously.
  • Fostered a positive atmosphere by maintaining an upbeat demeanor and encouraging open communication among patients, families, staff members.
  • Enhanced patient comfort by promptly addressing needs and concerns, ensuring a safe and supportive environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Event Coordinator

ATCOT
08.2023 - 08.2024
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
  • Cultivated strong partnerships with local businesses, securing in-kind donations or sponsorships for various occasions.
  • Led cross-functional teams, ensuring clear communication and cohesive efforts towards event success.

Education

High School Diploma -

James Madison High School
San Antonio, TX

Skills

  • Client relations
  • Rapport building
  • Process management
  • Student relations
  • Marketing
  • Planning and coordination
  • Personnel management
  • Admissions oversight
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Operational efficiency
  • Public relations
  • Task prioritization
  • Team building

Timeline

Admissions Coordinator

ATCOT
03.2025 - 09.2025

Program Direct Care Assistant

ATCOT
08.2024 - 03.2025

Event Coordinator

ATCOT
08.2023 - 08.2024

High School Diploma -

James Madison High School

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Ethan Cortez