Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ethan Crum

Bowling Green

Summary

Dynamic training professional with a proven track record at FedEx Ground, specializing in employee development and safety compliance. Expert in performance monitoring and effective communication, I have successfully enhanced team efficiency and fostered a culture of continuous improvement. Committed to delivering exceptional results through hands-on instruction and ongoing support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Package Handler Trainer

FedEx:Ground
Bowling Green
08.2024 - Current
  • Delivered hands-on instruction to package handlers on proper handling techniques for diverse packages.
  • Ensured compliance with safety standards and company policies during package handling in warehouse.
  • Monitored trainee performance to identify improvement areas during training sessions.
  • Offered ongoing support post-training to facilitate successful integration into daily operations.

Package Handler

FedEx:Ground
Bowling Green
09.2023 - 07.2024
  • Executed loading and unloading of packages using manual and powered equipment.
  • Organized packages by type, size, destination, and specifications to enhance efficiency.
  • Assisted in loading delivery trucks with prepared packages to ensure timely dispatch.
  • Adhered to company policies and procedures for secure handling of packages.

Crew Trainer/ Shift Leader

McDonald's
Madison
01.2021 - 08.2023
  • Facilitated onboarding sessions to familiarize new hires with company policies and procedures.
  • Promoted open communication between trainees and management during training.
  • Conducted ongoing coaching and mentoring to enhance crew productivity.
  • Designed and executed training programs to prepare crew members for their roles.

Crew Member

McDonald's
Madison
06.2019 - 01.2021
  • Executed cashier duties by taking orders, processing payments, and dispensing change.
  • Processed takeout orders promptly to guarantee on-time meal delivery.
  • Addressed customer complaints efficiently to uphold satisfaction.
  • Delivered outstanding customer service to foster a positive environment for guests.

Education

Bachelor of Science - Business Administration

Bowling Green State University
Bowling Green, OH
05-2027

High School Diploma -

Perry High School
Perry, OH
05-2022

Skills

  • Employee training and development
  • Safety compliance
  • Inventory management
  • Customer service
  • Team collaboration
  • Performance monitoring
  • Effective communication
  • Task execution efficiency

Certification

  • Switcher Certified
  • Tugger Certified

Timeline

Package Handler Trainer

FedEx:Ground
08.2024 - Current

Package Handler

FedEx:Ground
09.2023 - 07.2024

Crew Trainer/ Shift Leader

McDonald's
01.2021 - 08.2023

Crew Member

McDonald's
06.2019 - 01.2021

Bachelor of Science - Business Administration

Bowling Green State University

High School Diploma -

Perry High School

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