Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Davidson

Decatur,GA

Summary

Reliable individual experienced in conducting market research and creating marketing campaigns. Skilled at producing high-quality content to increase sales and conversion rates. Recognized as strong team player with exceptional communication skills.

Overview

3
3
years of professional experience

Work History

Marketing Assistant

Banjo Coffee
05.2023 - Current
  • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Compiled product and customer data to generate informed profit projections.
  • Proofread marketing collateral ahead of printing to eliminate errors.
  • Bolstered customer retention rates by contributing to the development of an engaging loyalty program.

Barista

Banjo Coffee
04.2023 - Current
  • Cultivated positive and inviting cafe atmosphere, encouraging repeat business and word-of-mouth referrals.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Developed new employee onboarding program, accelerating training process and improving new hire performance.
  • Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Led monthly coffee tasting events to educate customers on different coffee varieties and brewing methods, increasing sales of premium products.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Restaurant Manager

French Market Creperie Downtown
11.2021 - 03.2023
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Boosted customer satisfaction, introducing customer feedback system to address and rectify concerns promptly.
  • Maintained meticulous financial records, enabling accurate budgeting and financial planning.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
  • Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
  • Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
  • Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Education

No Degree - Technical Certificate in Marketing

Georgia Piedmont Technical College
Clarkston, GA
12.2023

Skills

  • Document Proofreading
  • Scheduling
  • Meeting Preparation
  • Conference planning
  • Digital Marketing
  • Advertising Design
  • Customer Service
  • Calendar Management

Timeline

Marketing Assistant

Banjo Coffee
05.2023 - Current

Barista

Banjo Coffee
04.2023 - Current

Restaurant Manager

French Market Creperie Downtown
11.2021 - 03.2023

No Degree - Technical Certificate in Marketing

Georgia Piedmont Technical College

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Ethan Davidson