Ethan DeLaGarza
Corpus Christi
Summary
Experienced professional in shipping and logistics with a strong background in claims processing and customer service. Collaborated with various departments to enhance logistics planning and optimize workflows, resulting in improved operational efficiency. Maintained accurate records of shipments and ensured compliance with international trade regulations while negotiating favorable rates with freight forwarders. Demonstrated attention to detail through effective inventory management and quality control measures during cargo inspections.
Overview
10
10
years of professional experience
Work History
Shipping Agent
GAC North America
Corpus Christi
06.2025 - Current
- Processed shipping documentation and customs paperwork for international shipments.
- Coordinated shipment schedules with carriers to ensure timely deliveries.
- Maintained accurate records of all incoming and outgoing shipments.
- Monitored supply chain operations performance metrics in order to identify areas of improvement.
- Prepared documents such as bills of lading, invoices, and customs forms for shipments.
- Tracked shipment progress and provided updates to customers.
- Verified accuracy of incoming and outgoing shipments against packing lists or manifests.
- Processed payments from customers related to their shipping charges.
- Provided customer service support for clients related to shipping issues.
- Managed customer accounts and updated account information as needed.
- Maintained accurate records of shipments and deliveries.
- Assisted customers with shipping inquiries and orders.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Shipping Agent
Biehl
Corpus Christi
03.2023 - 07.2025
- Collaborated with other departments within the organization on logistics planning initiatives.
- Handled claims processing associated with damaged or lost goods during transit.
- Assisted customers with shipping inquiries and orders.
- Performed data entry into company's systems related to shipping activities.
- Organized warehouse activities including loading and unloading packages onto trucks or other vehicles.
- Maintained accurate records of shipments and deliveries.
- Maintained accurate records of all incoming and outgoing shipments.
- Negotiated rates with freight forwarders, couriers, airlines, and trucking companies in order to get the best deals for customers.
- Conducted inventory management of goods to be shipped.
- Developed strategies for improving efficiency within the department's workflows.
- Ensured compliance with all applicable laws and regulations regarding international trade.
Senior Petroleum Inspector
Bureau Veritas
Corpus Christi
07.2021 - 03.2024
- Directed and supervised the activities of subordinate personnel in the inspection of petroleum products.
- Analyzed samples from ships' tanks to determine the compatibility of different types of oils and fuels.
- Performed measurements and calculations for sampling crude oil, gasoline, diesel fuel, jet fuel, and other petroleum products for quality control purposes.
- Prepared detailed reports documenting findings from inspections conducted onboard vessels or ashore facilities.
- Resolved any disputes arising from discrepancies between actual cargo quantities loaded and unloaded versus those indicated on manifests.
- Ensured that all necessary safety measures are taken during loading and unloading operations at terminals or ports.
- Participated in meetings with clients regarding their specific requirements for cargo inspections.
- Coordinated with other agencies such as Coast Guard or Customs and Border Protection when required.
- Reviewed vessel documents such as certificates of fitness for sea voyage, manifests, bills of lading.
- Conducted inspections of oil storage tanks, pipelines, refineries, and related equipment to ensure compliance with safety regulations.
- Developed training programs for junior inspectors on topics related to marine terminal operations.
- Inspected cargo holds on vessels to ensure that all cargoes were properly stowed prior to departure.
Senior Petroleum Inspector
Camin Cargo Control
Corpus Christi
06.2020 - 07.2021
- Directed and supervised the activities of subordinate personnel in the inspection of petroleum products.
- Analyzed samples from ships' tanks to determine the compatibility of different types of oils and fuels.
- Performed measurements and calculations for sampling crude oil, gasoline, diesel fuel, jet fuel, and other petroleum products for quality control purposes.
- Prepared detailed reports documenting findings from inspections conducted onboard vessels or ashore facilities.
- Resolved any disputes arising from discrepancies between actual cargo quantities loaded and unloaded versus those indicated on manifests.
- Attended seminars related to new developments in tanker industry regulations and procedures.
- Ensured that all necessary safety measures are taken during loading and unloading operations at terminals or ports.
- Reviewed vessel documents such as certificates of fitness for sea voyage, manifests, bills of lading.
Pest Control Inspector
Bugmo
Victoria
05.2018 - 06.2020
- Identified species of insects, rodents, and other pests using taxonomic keys.
- Monitored traps and baits for rodent control, and documented results in logbooks.
- Inspected food processing facilities for evidence of pests or contamination.
- Researched new products that could be used more effectively than existing ones for controlling certain types of pests.
- Documented interactions with customers regarding their concerns about possible infestations or other issues related to pest control activities.
Rail Car Loader
Coastal Bend Staffing
Lolita
10.2015 - 05.2018
- Loading and unloading pellets into rail cars withthe use of a heavy-duty vacuum. Assisted the driver of the locomotive, rail car switching. Use of forklift to move products around.
- Operated equipment in accordance with established safety guidelines.
- Provided assistance in organizing freight cars by type of cargo being transported.
- Cleaned up spills around work area.
- Recorded information such as weights, numbers of packages, destinations, and other data on shipping documents.
- Assisted co-workers with securing cargo when needed.
Education
High School Diploma -
Victoria East High School
Victoria, TX06-2014
Skills
- Logistics planning
- Claims processing
- Customer service
- Data entry
- Inventory management
- Freight negotiation
- Shipping documentation
- Regulatory compliance
- Quality control
- Safety procedures
- Team collaboration
- Workflow optimization
- Problem solving
- Attention to detail
- Effective communication
- Export compliance
- Transportation planning
- Route optimization
- International trade
- Bill of lading
- Insurance claims
- Cost analysis
- Strong negotiation
- Freight forwarding
- Port operations
- Import compliance
Languages
Spanish
Professional
Timeline
Shipping Agent
GAC North America
06.2025 - Current
Shipping Agent
Biehl
03.2023 - 07.2025
Senior Petroleum Inspector
Bureau Veritas
07.2021 - 03.2024
Senior Petroleum Inspector
Camin Cargo Control
06.2020 - 07.2021
Pest Control Inspector
Bugmo
05.2018 - 06.2020
Rail Car Loader
Coastal Bend Staffing
10.2015 - 05.2018
High School Diploma -
Victoria East High School