Retail Sales Associate
Old Navy
11.2025 - Current
- Assisted customers in locating merchandise and provided product information.
- Maintained organized sales floor and ensured visual merchandising standards were met.
- Operated POS system for processing transactions and handling cash accurately.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, balancing at end of shifts consistently.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Engaged with customers to promote store loyalty programs and promotions effectively.
- Collaborated with team members to ensure smooth operation during peak hours.
- Contributed to a positive shopping experience through friendly interactions and assistance.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Maintained current knowledge of store promotions and highlighted sales to customers.