- Martial Arts
- Playing Sports
- Working with my hands and fixing things
- Passionate about balancing physical health with mental and emotional wellness
- Music
Ethan Duke
Concord,CA
Summary
Dynamic and dedicated server with a strong work ethic and proven multitasking abilities at The Old Spaghetti Factory. Skilled in guest engagement and relationship management, consistently ensuring high-quality service and swift resolution of customer concerns. Recognized for maintaining cleanliness standards and fostering a collaborative team environment during peak hours.
Overview
3
3
years of professional experience
Work History
Server
The Old Spaghetti Factory International Inc.
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Squad Member
MOD Pizza
10.2023 - 11.2024
- Contributed to positive work environment by maintaining open communication with coworkers and supervisors.
- Greeted customers entering store and responded promptly to customer needs.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
- Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
To-Go Order Specialist/ Food Runner/ Busser
The Old Spaghetti Factory International Inc.
09.2022 - 10.2023
- Demonstrated multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Prepared food orders, and delivered them to guests as needed
- Reset and cleaned tables quickly to prepare for new customers.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Bachelor of Science - Construction Management
Diablo Valley College
Pleasant Hill05-2028
Skills
- Strong work ethic
- Guest engagement
- Professional appearance
- Cleanliness standards
- Relationship management
- Task prioritization
- Multitasking and organization
Interests
Timeline
Server
The Old Spaghetti Factory International Inc.
12.2024 - Current
Squad Member
MOD Pizza
10.2023 - 11.2024
To-Go Order Specialist/ Food Runner/ Busser
The Old Spaghetti Factory International Inc.
09.2022 - 10.2023
Bachelor of Science - Construction Management
Diablo Valley College
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