Ethan Encinas
Tucson,AZ
Summary
My qualities and strengths I would hope to emulate and learn upon through gaining accessibility to any future professional position would be an opportunity in which would be extremely desirable. Though my career goals are centered to continuing higher education through law, I hope that for the time being that a newfound position that I would gain more knowledge and work experience through would provide me with access to experience and an overall better professional ethic for a future that is coming for me. Through experience that is versatile, positions that I have had in the past that range from working in sales, through leadership positions, and or even through a congressional casework scope, I hope to use these learned tools to strive for working towards my goals of gaining more knowledge through the science and operation of law.
Overview
7
7
years of professional experience
Work History
Optician
CLEAR VISION EXPRESS
05.2024 - Current
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
Casework Intern
THE HOUSE OF REPRESENTATIVES, REP. RAUL GRIJALVA
01.2024 - 05.2024
- Provided referral assistance when needed, connecting clients with external resources that further supported their needs.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
Recreation Facilities Attendant
North Recreation Gym, University of Arizona
11.2022 - 12.2023
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Residential Assistant
University of Arizona Housing
08.2022 - 01.2023
- Carried out interventions where necessary, adhering to facility guidelines and regulations.
- Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
- Encouraged student participation in community and social university-sponsored programs.
- Attended continuing training sessions on techniques and methods.
Client Support Specialist
Arizona Smoker's Helpline, University of Arizona
11.2020 - 09.2021
- Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
- Actively participated in weekly team meetings, contributing valuable insights from direct client feedback.
- Followed up with customers about resolved issues to maintain high standards of customer service when it came to their smoking needs, etc.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs to assigned counselors.
Stylist Sales Associate
Levi Strauss Co.
04.2018 - 08.2020
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
Education
Bachelor of Arts - Political Science, International Relations
University of Arizona
Tucson, AZ05.2024
High School Diploma -
Tucson High Magnet School
Tucson, AZ05.2020
Skills
- Bilingual Proficiency; English & Spanish
- Detail Orientated, Adaptable
- Customer Service Proficiency
- Optical Measurements
- Insurance Verification and Mathematical Conversion
- Computer Skills
- Cash handling & counting drawers
- 'IQ4' Congressional Constituent Computer Program Proficiency
- Excel and Statistical Proficiency
- 'Revolution' Optician Sales online Program Proficiency
- Legal Compliance
Languages
english
Native or Bilingual
Spanish
Full Professional
Japanese
Limited Working
Timeline
Optician
CLEAR VISION EXPRESS
05.2024 - Current
Casework Intern
THE HOUSE OF REPRESENTATIVES, REP. RAUL GRIJALVA
01.2024 - 05.2024
Recreation Facilities Attendant
North Recreation Gym, University of Arizona
11.2022 - 12.2023
Residential Assistant
University of Arizona Housing
08.2022 - 01.2023
Client Support Specialist
Arizona Smoker's Helpline, University of Arizona
11.2020 - 09.2021
Stylist Sales Associate
Levi Strauss Co.
04.2018 - 08.2020
Bachelor of Arts - Political Science, International Relations
University of Arizona
High School Diploma -
Tucson High Magnet School
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