Summary
Overview
Work History
Education
Skills
Aviation Enthusiast
Timeline
Generic

Ethan Ferguson

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT/Aviation position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Cybersecurity Intern

CRH
08.2023 - Current
  • Enhanced network security by conducting vulnerability assessments and implementing recommended patches.
  • Streamlined incident response processes for faster threat mitigation and reduced downtime.
  • Assisted in the development of cybersecurity policies and procedures to ensure compliance with industry standards.
  • Collaborated with IT team to identify potential security risks and develop mitigation strategies.
  • Reduced incident response times with efficient use of Splunk alerts and notifications.
  • Helped create training and guidance to new team members on best practices for using Splunk effectively.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Field Manager

XL Sports World
08.2021 - 09.2022
  • Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
  • Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
  • Optimized team performance through ongoing coaching, training, and development initiatives.
  • Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
  • Established strong relationships with clients, suppliers, and contractors to facilitate smooth project progressions.
  • Performed quality control inspections on phases of field operations.

Team Lead

Chick-Fil-A Restaurant
11.2019 - Current
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Promoted within a year of employment.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of orders and adherence to high-quality standards.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Church Volunteer

Church At Chapel Hill
01.2017 - Current
  • Coordinated with other volunteers to create a welcoming environment at worship services and special events.
  • Provided compassionate support to congregation members in need of assistance, offering both practical help and emotional support.
  • Collaborated with fellow volunteers on beautification projects around the church property, maintaining an inviting atmosphere for all visitors.
  • Served as a representative of the church at community events, promoting its mission and values to potential new members.
  • Assisting Pastors and Worship leaders with setting up Pro-Presenter, stage, and other equipment to ensure a smooth and incident free service.
  • Collaboratively worked with others to develop streamlined systems for tracking volunteer hours and participation, making it easier to recognize and celebrate the efforts of all involved.
  • Supported the church''s social media presence by creating engaging content that highlighted volunteer activities and opportunities.
  • Volunteered at church-sponsored outreach events, providing polite, friendly representation.
  • Creating the volunteer schedules weeks in advance for my fellow colleagues.

Education

Completed CyberSecurity Course - Information Technology

Atlanta Metropolitan State College
Atlanta, GA
01.2024

High School Diploma -

Northgate High School
Newnan, GA
05.2022

Skills

  • Phishing Awareness
  • Adaptability
  • Risk Assessment
  • Incident Response
  • Mobile Security
  • Social Engineering
  • Problem solving
  • Critical Thinking Skills
  • Team Leadership
  • Employee Evaluation
  • Relationship building
  • Employee engagement

Aviation Enthusiast

Ever since my early childhood, I've been captivated by the world of aviation. The sight of airplanes soaring through the sky and the sound of jet engines have fueled a lifelong passion. From studying aircraft models to delving into the rich history of flight, my enthusiasm for aviation has only deepened with time. This enduring love for aviation is not just a hobby but a driving force behind my desire to work in the industry. The technical intricacies, the evolution of aircraft technology, and the inspiring stories of aviation pioneers have shaped my interests. I see this job opportunity at your airline as the perfect way to turn my lifelong passion into a fulfilling career, allowing me to contribute to and thrive in the dynamic world of aviation.

Timeline

Cybersecurity Intern

CRH
08.2023 - Current

Field Manager

XL Sports World
08.2021 - 09.2022

Team Lead

Chick-Fil-A Restaurant
11.2019 - Current

Church Volunteer

Church At Chapel Hill
01.2017 - Current

Completed CyberSecurity Course - Information Technology

Atlanta Metropolitan State College

High School Diploma -

Northgate High School

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Ethan Ferguson