Ethan Ferguson
Virginia Beach,VA
Overview
3
3
years of professional experience
Work History
Service Technician
Conte's Bike Shop LLC
02.2022 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Diagnosed and troubleshot problems, repairing, and restoring systems to peak performance.
Education
Bachelor of Science - Forensic Psychology
George Mason University
Fairfax, VA12.2024
Associate of Science - General Studies
Paul D Camp Community College
Franklin, VA05.2022
Skills
- Attention to Detail
- Troubleshooting ability
- Customer Service
- Problem and Issue Resolution
- Professional and Courteous
- Analytical Thinking
Accomplishments
- Awarded the honor of Eagle Scout due to success in completing a community-outreach based project designed to aid in habitat production for wildlife.
Timeline
Service Technician
Conte's Bike Shop LLC
02.2022 - Current
Bachelor of Science - Forensic Psychology
George Mason University
Associate of Science - General Studies
Paul D Camp Community College