Ethan Flores
Redlands,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Well versed in sales techniques and approaches, relationship building and long-customer retention strategies.
Overview
2
2
years of professional experience
Work History
Server
LOOK Cinemas
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized theaters to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Team Member
Jack In The Box
07.2022 - 10.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to an overall increase in public rating at that location by 2 stars on yelp.
Sales Associate
The Flower Shop
01.2022 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise on rotation basis.
- Helped customers locate products and checked store system for merchandise at other local flower shops.
- Answered customer questions regarding different plants/flower and proper care.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
High School Diploma -
Redlands Senior High School
Redlands, CA06.2023
Skills
- Teamwork and Collaboration
- Upselling Techniques
- Communication and Inter personal skills
- Customer focused mindset
- Efficient and Detail-Oriented
- Cultural Awareness
Accomplishments
Academic Decathalon
- Awarded Second as team in county
- Awarded First place individually in Interview Category on State Level
- Awarded Third place individually in Speech Category on County Level
Timeline
Server
LOOK Cinemas
05.2023 - Current
Team Member
Jack In The Box
07.2022 - 10.2022
Sales Associate
The Flower Shop
01.2022 - 04.2022
High School Diploma -
Redlands Senior High School
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