Ethan Ford
Philpot,KY
Summary
Dynamic and results-oriented professional with extensive experience in sales and customer service, particularly with Hagan's Outdoor Equipment. Excelled in managing commercial client portfolios and streamlining technical training processes. Demonstrated exceptional people skills and a knack for small engine repair, significantly enhancing customer satisfaction and operational efficiency.
Overview
13
13
years of professional experience
Work History
Sales Associate
Hagan's Outdoor Equipment
01.2017 - Current
- Sales and Customer Services Associate for commercial and residential Clients
- Daily counter sales for equipment, parts, service, and rentals for daily walk-in customers
- Manage a large portfolio of commercial clients for equipment and parts purchases, all rental needs and service scheduling for their equipment
- Servicing commercial clients in the lawn and landscape industry and the construction industry
- Manage the technical training process for new technicians
- Assisting in the pick-up/delivery schedules for new equipment sale
- In-house repairs/maintenance
- Developed strong rapport with customers and created positive impression of business.
Shipping/Receiving Associate
Metalsa
10.2011 - 01.2017
- Recorded regular progress and issues with products.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Unloaded pallets and deliveries and organized products in warehouse.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Sorted and delivered materials to different work areas and staff.
Education
Certificates - Welding
Owensboro Community And Technical College
OwensboroHigh School Diploma -
Daviess County High School
Owensboro, KY05-2010
Skills
- Service oriented
- Small engine repair
- Product sales
- Time management
- Exceptional customer service
- Multi-tasking strength
- Reliable and punctual
- Excellent people skills
Timeline
Sales Associate
Hagan's Outdoor Equipment
01.2017 - Current
Shipping/Receiving Associate
Metalsa
10.2011 - 01.2017
Certificates - Welding
Owensboro Community And Technical College
High School Diploma -
Daviess County High School
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