Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Host
Pub W
Oklahoma City, OK
11.2023 - 11.2023
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Cleaned tables and chairs to prepare dining area for next customers.
Server/Cashier
The Garage Burgers and Beer
Oklahoma City, OK
09.2022 - 06.2023
Worked with POS Squirrel system to place orders, manage bills, and handle complimentary items.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Cleaned tables and chairs to prepare dining area for next customers.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Restaurant Team Member/Dishwasher
Panera Bread
Oklahoma City, OK
03.2021 - 08.2022
Prepared food items such as salads, sandwiches, desserts, as needed.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Assisted in any areas when needed
Education
High school diploma -
Deer Creek High School
05.2023
Skills
Safe Food Handling
Point of Sale (POS) System Operations
Regulatory Compliance
Effective Customer Upselling
Positive and Professional
Liquor, Wine, and Food Service
Certification
ABLE License
Assessments
Sales skills, Proficient, Influencing and negotiating with customers
Work style: Reliability, Proficient, Tendency to be reliable, dependable, and act with integrity at work
Food service: Customer situations, Identifying and addressing customer needs in a food service setting
Food service: Customer situations, Proficient, Identifying and addressing customer needs in a food service setting
Teacher, World History, AP World History, AP US History at Millwood High SchoolTeacher, World History, AP World History, AP US History at Millwood High School