Ethan Fridal
Pleasant View,UT
Summary
Versatile and results-driven professional with a strong work ethic and exceptional customer service skills. Excelled in equipment maintenance and problem-solving, significantly enhancing customer retention and satisfaction.
Overview
4
4
years of professional experience
Work History
Pest and Lawn Care Technician
Peak Pest Control
03.2023 - 11.2024
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care and pest control services tailored to individual needs.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Strengthened relationships with commercial and residential accounts through attentive service and consistent communication regarding treatment progress.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
Warehouse Associate
Costco
10.2022 - 03.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
Car Wash Associate
Quick Quack
07.2022 - 03.2023
- Achieved customer satisfaction by providing high-quality professional service.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Sold monthly memberships to customers.
- Maintained a clean and organized work environment for increased productivity.
Ski Rental Technician
Nordic Valley Ski Resort
11.2020 - 03.2021
- Streamlined the rental process for increased efficiency by maintaining accurate records and inventory management.
- Assisted customers with selecting appropriate ski gear for their skill level and preferences, resulting in a safer experience on the slopes.
- Ensured safe skiing conditions by regularly inspecting and tuning skis and snowboards to meet industry standards.
- Promoted positive customer relations through prompt service, addressing concerns, and providing knowledgeable advice on ski gear usage.
Education
Associate of Science - General Studies
Weber State University
Ogden, UT12-2024
Skills
- Equipment maintenance
- Strong work ethic
- Customer service
- Attention to detail
- Problem-solving
Languages
Portuguese
Limited Working
Timeline
Pest and Lawn Care Technician
Peak Pest Control
03.2023 - 11.2024
Warehouse Associate
Costco
10.2022 - 03.2023
Car Wash Associate
Quick Quack
07.2022 - 03.2023
Ski Rental Technician
Nordic Valley Ski Resort
11.2020 - 03.2021
Associate of Science - General Studies
Weber State University
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