Enhanced intake process by greeting and assisting customers promptly.
Collaborated effectively with other departments including sales, finance, parts, and service teams to streamline overall dealership operations.
Reduced downtime between customer visits by swiftly transporting vehicles from service bays to designated areas upon completion of maintenance work.
Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
Lot Technician
Jeff Schmitt Nissan
12.2021 - 07.2023
Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
Parked and retrieved vehicles to enhance efficient use of parking space.
Wiped down and polished interior and exterior surfaces.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Performed minor repairs and maintenance tasks on vehicles as needed, ensuring top-quality condition for customers.
Maintained records of cleaning activities.
Utilized high-pressure washers to clean vehicles and equipment.
Maintained dealership curb appeal through regular washing of cars displayed on the front line, creating an attractive environment for potential buyers.
Cashier
Menards
09.2020 - 10.2021
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assisted in training new staff members, sharing knowledge of store policies and procedures to improve overall team performance.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Monitored customers for signs of security concerns and escalated issues to management.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Engaged in friendly conversation with customer to better uncover individual needs.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Restaurant Team Member
Panera Bread
01.2020 - 03.2020
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
Greeted guests pleasantly and answered menu questions.
Used cash registers and calculators to prepare bills, accept payments and make change.
Cleaned and organized kitchen, dining and service areas.
Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Team Member
McDonald's
05.2018 - 09.2019
Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
Used cash registers and calculators to prepare bills, accept payments and make change.
Supported management by assisting with inventory control measures, reducing waste costs over time.
Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Cleaned and organized kitchen, dining and service areas.
Worked different stations to provide optimal coverage and meet production goals.
Education
BBA - Finance
Kent State University
Kent, OH
05.2025
Associate of Applied Business - Business Administration
Sinclair Community College
Dayton, OH
04.2023
Skills
Data Entry
Teamwork
Vehicle detailing
Work independently
Vehicle Maintenance
Guest service
Basic automotive knowledge
Keeping records
Payment Processing
Dependability
Timeline
Lot Porter
Toyota Of Kent
08.2023 - Current
Lot Technician
Jeff Schmitt Nissan
12.2021 - 07.2023
Cashier
Menards
09.2020 - 10.2021
Restaurant Team Member
Panera Bread
01.2020 - 03.2020
Restaurant Team Member
McDonald's
05.2018 - 09.2019
BBA - Finance
Kent State University
Associate of Applied Business - Business Administration
Regional Manager at Kent Cam Technologies- Cam Eye a Div of KENT RO Systems LtdRegional Manager at Kent Cam Technologies- Cam Eye a Div of KENT RO Systems Ltd