- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- Electronics and Circuit Building
Ethan Geno
Wichita,KS
Summary
Accomplished Carpet Technician at Snow White Carpet Cleaning, skilled in water damage mitigation and chemical safety protocols. Enhanced client satisfaction by resolving inquiries professionally and trained new staff, boosting team efficiency. Proficient in Rollmaster and adept at organizational growth, ensuring optimal performance and safety. Drove operational success with advanced cleaning techniques and equipment maintenance.
Overview
5
5
years of professional experience
Work History
Consumer Sales Representative
Cutco Cutlery
04.2025 - Current
- Engaged customers to understand needs, providing tailored product recommendations.
- Conducted product demonstrations, enhancing customer understanding and driving sales.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels.
- Developed rapport with customers through attentive listening skills and genuine empathy, fostering brand loyalty among consumers.
Carpet Technician
Snow White Carpet Cleaning
08.2020 - 04.2025
- Operated advanced carpet cleaning equipment to ensure thorough and effective cleaning results.
- Assessed carpet conditions to determine appropriate cleaning methods and solutions for various materials.
- Trained new technicians on proper cleaning techniques and safety protocols within the team environment.
- Maintained inventory of cleaning supplies, ensuring availability and adherence to safety standards.
- Resolved customer inquiries and concerns with professionalism, enhancing overall client satisfaction rates.
- Conducted routine maintenance on equipment, preventing breakdowns and ensuring optimal performance during operations.
- Operated hand and power tools such as Cimex and 4800 Buffer, as well as extract black mold and human body secretions,
- Instructed customers, building managers, and custodians on flooring maintenance and care procedures.
- Drove company-owned vehicles to residential and commercial project locations to complete carpet cleanings and water damages.
Education
Business
Eisenhower Goddard
Goddard05-2021
Skills
- Room measurements
- Water damage mitigation
- Organizational growth
- Rollmaster
- Chemical safety protocols
Interests
Timeline
Consumer Sales Representative
Cutco Cutlery
04.2025 - Current
Carpet Technician
Snow White Carpet Cleaning
08.2020 - 04.2025
Business
Eisenhower Goddard
Computer Server Design
It included setting up a server to be able to better communicate and find other people who are interested in like computer games.
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