Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Shift Key Holder
Marathon Gas Kinsman
Kinsman, Ohio
09.2021 - 02.2022
Closed store 4 days per week by counting registers, making deposits and storing and filing all daily paperwork.
Completed store closing procedures.
Counted out cash drawers and balanced totals.
Processed cash, credit, debit and check payments.
Received and counted money.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Opened inventory boxes and restocked shelves.
Rotated stock according to dates and protocols.
Broke down boxes and disposed of trash.
Monitored security areas during busy periods.
Improved customer service by projecting friendly and knowledgeable attitude.
Deli Worker
IGA Marketplace
Kinsman, Ohio
04.2021 - 09.2021
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Opened new inventory and rotated stock by dates to maintain freshness.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Listened carefully to customer instructions and prepared orders according to those preferences.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Made food according to standard recipes with requested changes for customer satisfaction.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Inspected warming lamps to check compliance with safe operating levels.
Greeted customers at counter to fulfill requests and answer questions.
Offered product samples to customers, generating additional sales through taste-testing.
Learned other teammates' work tasks to train as backup.
Skills
Decision Making
Merchandise Promotion and Display
Health and Safety Procedures
Customer Service Management
Handling Complaints and Inquiries
Store Reset and Recovery
Positive and Upbeat
Multitasking and Prioritizing
Willingness to Learn
POS Terminal Operation
Additional Information
Boy Scout member for 2 years earning multiple badges
Member of Students against drunk driving (SADD)
Member of Students against destructive decisions
Community Service to help clean up neighborhood area (Brookfield School District)