Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ethan Good

Port Richey,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ride Operator

Busch Gardens Tampa Bay
09.2023 - Current
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Contributed to increased park attendance through consistently positive guest interactions and memorable ride experiences.
  • Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
  • Participated in ongoing training sessions, staying up-to-date on industry best practices and safety standards.

Barista

Oasis Coffee Spot
12.2021 - 05.2024
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Food Service Worker

Chick-fil-A
04.2021 - 11.2021
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Delivered exceptional service by promptly addressing customer concerns and special requests.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.

Education

High School Diploma -

Renaissance Academy
Port Richey, FL
05.2024

Skills

  • Professionalism
  • Shift Management
  • Problem-solving abilities
  • Multitasking
  • Effective Communication
  • Active Listening
  • Customer Assistance
  • Time management abilities
  • Employee Training
  • Organizational Skills

Certification

Food Safe Certification

Timeline

Ride Operator

Busch Gardens Tampa Bay
09.2023 - Current

Barista

Oasis Coffee Spot
12.2021 - 05.2024

Food Service Worker

Chick-fil-A
04.2021 - 11.2021

High School Diploma -

Renaissance Academy

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Ethan Good