Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Hi, I’m

Ethan Gorczynski

EDGEWATER,CO
Ethan Gorczynski

Summary

Have tried to find a career through doing what you're "supposed" to do and have come to realize that I don't fit in that bubble. Looking for a new lifestyle and a place where I can grow my skills to let me share my passion for food and culture with others.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

11
years of professional experience

Work History

PointsBet

JR. VOC Analyst
10.2022 - Current

Job overview

  • Built, tested and distributed Survey's to customers to receive insightful data about how our customers feel about the product
  • Download, clean and analyze survey results. Ultimately produce visuals and key takeaways to share with stakeholders.
  • Researched and developed new ways of analyzing write in survey answers with keywords and categories to better understand what our customers are writing about and identify trends over time.

TOWER ENGINEERING PROFESSIONALS
Denver, CO

Engineer Associate
03.2021 - 02.2022

Job overview

  • Climb Telecommunication towers at varying heights and in various locations throughout the country for multiple different types of inspections
  • Experience with multiple types of inspections from general maintenance and upkeep, full tower steel mappings, stealth tower mappings, appurtenance mount mappings, foundation mappings, post construction/installation inspections and post modification inspections
  • Produce inspection reports for customers based on inspection field notes and pictures
  • Lead and plan a trip for two including but not limited to flights, car rentals, hotels for each night when traveling, plan best possible route and way of completing the weeks sites within the travel timeframe.

CHRISTY’S SPORTS
Breckenridge, CO

Rental Supervisor
09.2019 - 11.2020

Job overview

  • Responsible for all store duties including opening, closing, training and managing about 10 employees
  • Perform customer service duties including various problem resolutions
  • Maintenance and inventory of all store rental equipment
  • Strategic planning of inventory levels for peak season

VAIL RESORTS
Breckenridge, CO

Assistant Manager
12.2016 - 04.2019

Job overview

  • Direct and supervise employees providing sales and service excellence to customers
  • Greet and assist customers by responding to inquiries and complaints
  • Certified ski boot fitting, professional ski and snowboard setup
  • Open/close the stores, inventory, schedule work shifts, hire and train new employees

Gabriel's Fountain
Martinsville, NJ

Restaurant Busser / Cashier
10.2011 - 12.2012

Job overview

  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each week with fresh merchandise.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

THE CATHOLIC UNIVERSITY OF AMERICA
Washington, DC

Bachelor of Science from Mechanical Engineering
12.2016

University Overview

Course Highlights: Energy Systems, Power and Propulsion, Energy Conversation in HVAC, Renewable Energy

Skills

  • Staff Management
  • Data Analysis
  • Managing Operations and Efficiency
  • Overseeing Employees
  • Customer Service and Satisfaction
  • Complex Problem-Solving
  • Exceptional Interpersonal Communication
  • Coaching and Training
  • Research

Hobbies

Hobbies
  • Snowboarder
  • Outdoor enthusiast
  • Nature lover
  • Skateboarder
  • Music (Drums/guitar)
  • Curious

Timeline

JR. VOC Analyst
PointsBet
10.2022 - Current
Engineer Associate
TOWER ENGINEERING PROFESSIONALS
03.2021 - 02.2022
Rental Supervisor
CHRISTY’S SPORTS
09.2019 - 11.2020
Assistant Manager
VAIL RESORTS
12.2016 - 04.2019
Restaurant Busser / Cashier
Gabriel's Fountain
10.2011 - 12.2012
THE CATHOLIC UNIVERSITY OF AMERICA
Bachelor of Science from Mechanical Engineering
Ethan Gorczynski