Proactive Maintenance and Overnight Team Lead with extensive experience in facility upkeep, team leadership, and customer service. Skilled in problem-solving, optimizing workflows, and enhancing visitor satisfaction through effective maintenance and safety protocols. Brings strong organizational skills and a commitment to maintaining clean, safe environments.
Overview
3
3
years of professional experience
Work History
Maintenance
Walmart
07.2024 - 08.2024
Followed safety protocols to minimize workplace accidents.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Kept building spaces premises clean inside and outside.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
Overnight Team Lead
Walmart
11.2021 - 10.2023
Navigated complex problem-solving situations with creativity and adaptability, leading the team toward successful outcomes in challenging circumstances.
Established rapport with vendors, streamlining delivery processes and improving overall supply chain efficiency during overnight hours.
Optimized workflow efficiency by identifying areas for improvement and providing targeted coaching to team members.
Enhanced employee retention through supportive leadership and prioritizing open communication channels.
Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Assisted customers by finding items quickly to boost store satisfaction rates.
Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
Parks and Recreation Worker
Evanston Parks & Recreation District
07.2021 - 09.2021
Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.
Oversaw seasonal maintenance tasks such as pruning trees or planting flowers to ensure attractive landscaping yearround.
Provided support during emergency situations, ensuring prompt response from appropriate personnel when needed.
Conducted regular inspections of park facilities to identify and address maintenance needs.
Enhanced park visitor satisfaction by regularly maintaining clean and safe recreational areas.