ETHAN GROVER
Bixby
Summary
Dedicated employee with a strong background in customer service excels in team collaboration and efficient task management, consistently surpassing expectations in over three years in the service industry.
Overview
4
4
years of professional experience
Work History
Personal Shopper
WholeFoods
Tulsa, Oklahoma
08.2023 - Current
- Completed individual projects on time and with accuracy, demonstrating strong self-management and problem-solving skills.
- Perform tasks in a quick and efficient manner.
- Consistently achieved shopping speeds of 100+ units per hour while meeting all performance metrics as a Personal Shopper.
- Resolved customer inquiries and concerns promptly, enhancing overall satisfaction.
Server
Charleston's
Tulsa, Oklahoma
02.2023 - 07.2023
- Completed tasks independently, ensuring the timely delivery of orders.
- Collaborated with the team to serve customers daily.
- Surpassed guest expectations by delivering exceptional service.
- Completed a wide range of tasks daily, ensuring timely service.
Salad-Expo
Charleston's
Tulsa, Oklahoma
01.2022 - 07.2023
- Prepared final presentation of salads for guests, enhancing dining experience through quality and timely service.
- Trained new employees on operating the salad expo window, focusing on efficiency and customer service best practices.
- Implemented time-saving strategies to complete daily tasks faster, enhancing overall team productivity.
- Expedited over 50 salads per shift; ensured timely service by coordinating with kitchen staff and managing plating process.
Buss-Boy
Charleston's
Tulsa, Oklahoma
10.2021 - 07.2023
- Mentor new employees on how to perform various tasks to quickly and efficiently reset tables.
- Adjust methods to make them more efficient to maximize the number of tables reset.
- Monitored new employee performance; clarified responsibilities through training.
Education
Associate's degree - Business Administration
Tulsa Community College
Tulsa, Oklahoma05.2025
Skills
- Ability to work with a team
- Reliable team member
- Strong work ethic
- Problem solving
- Team leadership
- Customer Service
- Time Management
Timeline
Personal Shopper
WholeFoods
08.2023 - Current
Server
Charleston's
02.2023 - 07.2023
Salad-Expo
Charleston's
01.2022 - 07.2023
Buss-Boy
Charleston's
10.2021 - 07.2023
Associate's degree - Business Administration
Tulsa Community College