Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
3
3
years of professional experience
Work History
Sales Manager
EcoShield Pest Control
03.2022 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Evaluated performance against goals and implemented appropriate development plans.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
230,000 dollars of personal sales in 8 months of selling.
500,000 dollars of personal team revenue in 4 months of selling.
Server
Calaveras Cantina
07.2021 - 03.2022
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Bartender
Harvest Seasonal Grill & Wine Bar
11.2020 - 06.2021
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Personal Trainer
Body20
06.2020 - 11.2020
Trained clients during strength training, cardio vascular exercise, and stretching.
Demonstrated proper technique for exercises to avoid injuries.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Assisted clients with personal fitness goals through realistic objectives.
Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Developed customized fitness plans for wide range of clients to expand services.
Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
Education
Bachelor of Arts - Political Science
Florida Atlantic University
Boca Raton, FL
05.2023
High School Diploma -
Braden River High School
Bradenton, FL
05.2019
Skills
Territory Volume
Communication and Engagement Techniques
Compelling Sales Proposal Writer
National Account Management
Goals and Performance
Coaching and Mentoring
Sales Quota Management
Persuasive Selling
Direct Sales
Recruiting and Hiring
Client Base Retention
Excellent Communication Skills
Accomplishments
Over the span of 8 months I was personally able to sell over 230,000 dollars of serviced revenue with a contract value average of 995 dollars.
From May to August my team did over 500,000 dollars of serviced revenue averaging a contract value of 1070 dollars.
I personally recruited and trained 7 individuals in the matter of a 5 month window using in person networking, LinkedIn, and facebook.