Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ethan Hamilton

Myakka City,FL

Summary

Dynamic Operations Manager with a proven track record in problem-solving, project management, and team leadership. Enhanced customer satisfaction through effective staff training and operational efficiency. Ready to drive impactful improvements in service delivery.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Manager/Apprentice Electrician

Presidential Lighting & Electrical
2024.11 - Current

Achieved successful installation and maintenance of Christmas lights for over 200 businesses and residences, enhancing community engagement. Fostered lasting relationships with clients and service providers, contributing to repeat business. Delivered timely electrical support for service requests, improving overall customer satisfaction.

Mate/ Co-captain

American Patriot Fishing
2022.03 - 2024
  • Operated fishing equipment to ensure safe and efficient catch processing.
  • Assisted crew in maintaining vessel cleanliness and organization during expeditions.
  • Monitored weather conditions to provide timely updates for safe navigation.
  • Collaborated with team members to execute loading and unloading of catches effectively.
  • Supported training of new crew members on operational procedures and safety measures.
  • Upheld the highest standards of maritime law compliance, promoting a culture of safety and professionalism among the crew.
  • Enhanced vessel safety by conducting thorough inspections and maintaining equipment to meet regulatory standards.
  • Applied thorough navigation knowledge to determine geographical location and speed with or without assistive devices.

Private Captain/Boatswain's Mate

Various
2017.06 - 2023.01

Owner/Operator - Offshore Fishing Charters

Get Reel Offshore Fishing Charters
2021.01 - 2021.12
  • Managed daily operations of fishing charters to ensure exceptional customer experiences.
  • Developed and maintained relationships with clients to foster repeat business and referrals.
  • Coordinated scheduling and logistics for fishing trips, optimizing resource allocation.
  • Oversaw marketing initiatives, enhancing online presence through social media engagement.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.

Education

High School Diploma -

Lakewood Ranch
Bradenton, FL
05.2017

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Operational efficiency
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Inventory management
  • Project management
  • Employee motivation

Certification

  • Licensed Boat Captain - 6 Pack

Timeline

Operations Manager/Apprentice Electrician

Presidential Lighting & Electrical
2024.11 - Current

Mate/ Co-captain

American Patriot Fishing
2022.03 - 2024

Owner/Operator - Offshore Fishing Charters

Get Reel Offshore Fishing Charters
2021.01 - 2021.12

Private Captain/Boatswain's Mate

Various
2017.06 - 2023.01

High School Diploma -

Lakewood Ranch