Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Ethan Hampton

Kaysville

Summary

Dynamic and results-driven professional with a proven track record at P.F. Chang's Bistro, excelling in customer service and food safety compliance. Recognized for enhancing team performance through effective coaching and fostering collaboration, while successfully managing reservations and inventory. Committed to creating exceptional dining experiences and driving operational improvements.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server Assistant/Host

P.F. Chang's Bistro
Farmington
12.2024 - Current
  • Demonstrated ability to multi-task by performing additional duties as assigned.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Responded promptly to requests from servers or other staff members.
  • Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
  • Followed health code standards while handling food and beverage items.
  • Answered telephone to provide dining information and take reservations.

Team Leader

Boondocks Food And Fun
Kaysville
09.2023 - 10.2024
  • Maintained a positive work environment that promoted collaboration between team members.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Conducted regular performance reviews to assess individual team member progress.
  • Ensured compliance with all safety regulations in the workplace.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.

Education

High School Diploma -

Liberty Highschool
Bakersfield, CA
06-2023

Skills

  • Food safety compliance
  • Reservation management
  • Inventory restocking
  • Customer service
  • Team coordination
  • Data analysis
  • Performance coaching
  • Event setup assistance
  • Price memorization

Accomplishments

  • Boondocks gave me team lead position because i had to pick up most of the slack themselves as well as my fellow employees

Certification

  • I have my robotics automation certificate for PLC's

References

References available upon request.

Timeline

Server Assistant/Host

P.F. Chang's Bistro
12.2024 - Current

Team Leader

Boondocks Food And Fun
09.2023 - 10.2024

High School Diploma -

Liberty Highschool

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