Ethan Harrell
Albuquerque
Summary
Results-driven software quality assurance professional with extensive experience in designing and executing comprehensive test plans to ensure optimal software performance.
Overview
8
8
years of professional experience
Work History
Senior Workday Engineer & Testing Analyst
Capital One
09.2024 - Current
- Oversaw user acceptance testing (UAT) for Workday HCM, focusing on core HCM recruiting business processes, security, reporting, and integrations to validate enterprise-wide system functionality.
- Executed cross-platform HRIS data reconciliation between Discover and Capital One Workday tenants during the merger, validating employee, job, compensation, payroll, benefits, and organizational hierarchy data to ensure accurate workforce reporting and regulatory compliance
- Analyzed and refined Workday recruiting processes, resulting in streamlined candidate workflows and improved user satisfaction.
- Oversaw and addressed high-volume recruiting and HRIS support inquiries via Jira and ServiceNow.
- Developed and implemented onboarding programs for new employees, emphasizing security roles, reporting standards, testing methodologies, and best practices in operations.
Software Engineer
Southeastern Transportation Authority
Philadelphia, PA
04.2023 - 04.2024
- Oversaw and enhanced Workday HRIS and associated workforce systems to ensure precise tracking of employee payroll and organizational data across multiple enterprise platforms.
- Developed and managed Power BI and Tableau dashboards to deliver actionable insights on headcount trends, labor costs, overtime, and workforce productivity.
- Optimized reporting processes by integrating multiple HRIS datasets to enhance accuracy and efficiency.
- Coordinated agile project management efforts through Jira, ensuring effective sprint management, dependency tracking, and timely release execution for HRIS and workforce analytics projects.
- Led development of software solutions to enhance transportation scheduling efficiency.
Software Engineer
Ouachita Historical Society
08.2020 - 03.2023
- Engineered scalable back-end solutions that boosted system reliability and long-term maintainability
- Led cloud migration planning and execution, reducing infrastructure costs and improving application performance
- Analyzed security requirements and established role-based access controls and user provisioning within HRIS systems to enhance overall security posture and compliance standards.
- Mentored junior engineers on best practices for coding and software design principles.
Technical Support Engineer
Wainwright Dairy
Tallahassee, FL
01.2018 - 05.2020
- Implemented Identity and Access Management (IAM) solutions to strengthen system security and user authentication
- Utilized ServiceNow to manage and address service tickets and reduce response times
- Supported payroll and HR data integrity by performing routine data reconciliations, validations, and reporting within HRIS adjacent systems
- Managed system upgrades and maintenance, ensuring minimal disruption to HR functions and continuity of service.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Manchester, NH08.2023
Skills
- Python
- SQL
- C
- C#
- Java
- GenAI
- Machine Learning
- Workday (HCM, Payroll, Recruiting, Compensation)
- HRIS
- Power BI
- Tableau
- Microsoft 365
- Jira
- ServiceNow
Websites
Timeline
Senior Workday Engineer & Testing Analyst
Capital One
09.2024 - Current
Software Engineer
Southeastern Transportation Authority
04.2023 - 04.2024
Software Engineer
Ouachita Historical Society
08.2020 - 03.2023
Technical Support Engineer
Wainwright Dairy
01.2018 - 05.2020
Bachelor of Science - Computer Science
Southern New Hampshire University