I am an organized and dependable individual who is successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member Shift Manager
Lenz Enterprises (Cheba Hut Subs)
Mesa, United States
09.2021 - Current
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Created and implemented policies to achieve customer satisfaction and maintain food service standards.
Settled crew member disputes by addressing problems quickly and providing successful mediation.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
Managed over 20 customer calls per .day
Restaurant Crew Member
Jersey Mike's Subs
Rochester, United States
08.2020 - 05.2021
Followed food safety protocols and best practices as instructed by ServSafe training.
Operated as full-service food provider by taking orders, preparing meals and collecting payments.
Worked well with teammates and accepted coaching from management team.
Physical Therapy Student Intern
Prichette Physical Therapy
Ahwatukee, AZ
02.2020 - 04.2020
Worked one-on-one to restore function, relieve pain and prevent disability.
Performed therapy interventions utilizing standard physical therapy techniques and skills.
Planned and carried out individually designed programs of physical treatment to maintain, improve or restore physical functioning and alleviate pain.
Administered manual exercises, massage or traction to help relieve pain, increase patient strength or decrease or prevent deformity or crippling.
Restaurant Crew Member
Firehouse Subs
Chandler, AZ
09.2018 - 11.2019
Kept food preparation area, equipment and utensils clean and sanitary.
Provided excellent customer service by greeting customers and meeting quality expectations.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Associate of Arts - Exercise Science
Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2024
High School Diploma -
Desert Visa
16440 S 32nd St, Phoenix, AZ 85048
05.2020
Skills
Loss Prevention Strategies
Money Handling
Delegating Assignments and Tasks
Health Code Compliance
Monitoring Food Preparation
Billing and Payment Processing
Cooking Procedures
Closing Procedures
Crew Monitoring
Task Prioritization
Guest Satisfaction
Certification
Physical Therapy Technician Certification
CPR/AED Certification
Timeline
Crew Member Shift Manager
Lenz Enterprises (Cheba Hut Subs)
09.2021 - Current
Restaurant Crew Member
Jersey Mike's Subs
08.2020 - 05.2021
Physical Therapy Student Intern
Prichette Physical Therapy
02.2020 - 04.2020
Restaurant Crew Member
Firehouse Subs
09.2018 - 11.2019
Associate of Arts - Exercise Science
Maricopa Community Colleges - Mesa Community College