Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan Hoover

York,SC

Summary

Organized and dependable through years of work in varied fields. Excels in problem-solving and adaptability, ensuring seamless experiences for both employer and client. Demonstrated expertise in documentation and effective communication, achieving high satisfaction ratings and operational excellence. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

General Manager

PW's Ice Cream
02.2024 - Current
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Observed each employee's individual strengths and provided thoughtful guidance to improve areas of weakness.
  • Cultivated and strengthened lasting customer relationships using strong issue resolution and dynamic communication skills.
  • Interacted well with customers to build connections and nurture relationships.

Operations Coordinator

Wasserman (Formerly CSM Production)
09.2022 - 08.2023
  • Worked with clients from NASCAR to bring their visions to life and ensure a smooth production experience.
  • Oversaw day-to-day operations of multiple teams of general labor.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Implemented troubleshooting, root cause analysis and issue resolution.

Patient Transporter

Piedmont Medical Center
01.2021 - 08.2022
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
  • Responded to emergency situations to help with lifting and transporting patients.

Personal Shopper

Harris Teeter
05.2019 - 01.2020
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Lead other coworkers in completing their orders more efficiently.

Server

Groucho's Deli
10.2018 - 01.2019
  • Bussed and reset tables to keep dining room and work areas clean.
  • Served food and beverages promptly with focused attention to customer needs.
  • Used slow periods to restock supplies, ice, trays, etc.

Cashier

Food Lion
08.2017 - 08.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.

Stable Hand

USC Equestrian Team
08.2016 - 08.2017
  • Worked with ranch hands to clean stables and riding areas.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Administered horse medication and necessary special care.
  • Assisted laborers by loading and unloading heavy machinery and equipment.

Education

Associate of Arts - Digital Arts

York Technical College
Rock Hill, SC
2021

High School Diploma -

Ben Lippen High School
Columbia, SC
2018

Skills

  • Documentation skills
  • Problem-solving aptitude
  • Adaptability
  • Task Prioritization
  • Professionalism
  • Organizational Skills
  • Effective Communication
  • Reliability

Timeline

General Manager

PW's Ice Cream
02.2024 - Current

Operations Coordinator

Wasserman (Formerly CSM Production)
09.2022 - 08.2023

Patient Transporter

Piedmont Medical Center
01.2021 - 08.2022

Personal Shopper

Harris Teeter
05.2019 - 01.2020

Server

Groucho's Deli
10.2018 - 01.2019

Cashier

Food Lion
08.2017 - 08.2018

Stable Hand

USC Equestrian Team
08.2016 - 08.2017

Associate of Arts - Digital Arts

York Technical College

High School Diploma -

Ben Lippen High School

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Ethan Hoover