Ethan Howard
Idaho Falls
Summary
Dedicated professional with proven experience in vehicle maintenance and customer service, notably at Woody Smith Hyundai. Excelled in enhancing vehicle appearance and customer satisfaction through expert cleaning techniques and exceptional teamwork. Demonstrated reliability, strong work ethic, and a commitment to safety and efficiency. Achieved significant improvements in workflow and service quality, making a tangible impact on customer experience.
Overview
1
1
year of professional experience
Work History
Lot Technician
Woody Smith Hyundai
07.2024 - 08.2024
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Maintained dealership curb appeal through regular washing of cars displayed on the front line, creating an attractive environment for potential buyers.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Followed safety protocols for personal, guest and automobile safety.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
Car Wash Attendant
Firehose
07.2023 - 08.2023
- Optimized workflow by rotating between different roles within the car wash process as needed.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Followed safety guidelines for cleaning vehicles and equipment.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Achieved customer satisfaction by providing high-quality professional service.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Polished windows and mirrors of vehicles and equipment.
- Cleaned and polished vehicle interiors and exteriors to high standards.
Education
Diploma - General Studies
Lincoln High School
Idaho Falls, ID05.2025
Skills
- Reliability and punctuality
- Vehicle preparation
- Vehicle inspection
- Cleaning techniques
- Hospitality and accommodation
- Willingness to learn
- Strong work ethic
- Teamwork and collaboration
- Honest and dependable
- Reliable and responsible
Timeline
Lot Technician
Woody Smith Hyundai
07.2024 - 08.2024
Car Wash Attendant
Firehose
07.2023 - 08.2023
Diploma - General Studies
Lincoln High School
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