Ethan Hutchinson
Lucedale,MS
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
3
3
years of professional experience
Work History
Line Cook
Coffee Pot Cafe
2019.12 - 2020.10
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Verified proper portion sizes and consistently attained high food quality standards.
- Set up workstations and prepped food for dishes to increase productivity during busy mealtimes.
Assistant manager and Staff Supervisor
Hibbett Sports
2021.03 - Current
- Handling customer transactions and interactions while building strong service relations
- Personally, in charge of IPS (Items Per sale) after having raised the location's average by 60% for the month of January, 2021.
- Assisted customers daily on their accounts with Hibbett Sports reaching hundreds of customers per week.
- Interviewed and trained new hires, which included making a well-informed decision on if he/her were a good candidate as well as which position/role they would excel in.
- Assisted management in directing daily meetings for staff and creating personalized goals for each employee weekly
- Automate daily reports to my supervisor concerning insight into our location’s and employee’s performance.
- Assisted management in directing daily meetings for staff and creating personalized goals for each employee weekly.
- Exceeded over 100 customer accounts regularly making sure to solve all concerns, while also increasing thedepartment's sales by 40%
- Conducted hundreds of online customer and location merchandise transfers.
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Manager
McAllister's Deli
2022.10 - 2023.02
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Recorded inventory sales into organization's weekly income report.
Education
High School Diploma -
George County High School
2019
Associate of Arts - General Studies
Mississippi Gulf Coast Community College
Perkinston, MS05.2021
Microsoft Word Certification Microsoft – Completed - undefined
Microsoft Excel Certification Microsoft – Completed in - undefined
Microsoft PowerPoint Certification Microsoft – Completed - undefined
Skills
- SKILLS & INTERESTS
- Communication
- Customer Service/Experience
- Mentoring
- Self-Discipline
- Sales
- Time-Management
- Multitasking
- Creating schedules
- Performance Motivation
- Resolving Complaints
- Managing Operations and Efficiency
- Job Assignments
Timeline
Manager
McAllister's Deli
2022.10 - 2023.02
Assistant manager and Staff Supervisor
Hibbett Sports
2021.03 - Current
Line Cook
Coffee Pot Cafe
2019.12 - 2020.10
High School Diploma -
George County High School
Associate of Arts - General Studies
Mississippi Gulf Coast Community College
Microsoft Word Certification Microsoft – Completed - undefined
Microsoft Excel Certification Microsoft – Completed in - undefined
Microsoft PowerPoint Certification Microsoft – Completed - undefined
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