Customer-focused team member with experience in fast-paced environments, excelling in active listening and complaint resolution. Maintains high order accuracy while collaborating across shifts to enhance service efficiency. Bilingual communicator recognized for adaptability and a solutions-oriented approach. Eager to embrace new responsibilities to improve guest experiences.
Work History
Intern
1 Year 2 Months
Alliance AIP | 06.2025 - 08.2026
Collaborated with a diverse team to plan and execute projects against defined goals and timelines.
Led small group efforts by delegating tasks, tracking progress, and facilitating meetings to drive accountability.
Prepared and delivered presentations, strengthening public speaking and stakeholder communication skills.
Practiced professional conduct and self-advocacy; developed punctuality and stamina for long work hours.
Restaurant Team Member
2 Months
Shakeys | 04.2026 - 06.2026
Prepared pizzas and fried foods in a fast-paced kitchen environment
Worked with coworkers to deliver large party orders in timely manner
Took up multiple responsibilities when needed
Worked as a closer where I collaborated with coworkers to clean and organize the kitchen in a timely manner.
Guest Service (Seasonal)
3 Months
Portos | 10.2025 - 01.2026
Delivered fast, friendly service in a high-volume environment, keeping lines moving and creating a positive guest experience.
Resolved diverse customer inquiries and issues promptly with patience and professionalism.
Collaborated closely with teammates, coordinating shift coverage and prioritizing shared goals.
Maintained order accuracy and front-of-house cleanliness to uphold brand standards.
Education
B.S. - Mechanical Engineering
California State University Fullerton | Los Angeles